Senior IT Systems Administrator

D-Wave Quantum Inc. (NASDAQ: QBTS) D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our 5,000+ qubit AdvantageTM quantum computers, the world’s largest, are available on-premises or via the cloud, supported by 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our Advantage and Advantage2TM systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we’re shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com.

About the role

The main goal of the D-Wave IT team is to provide top notch infrastructure and support service to all of D-Wave. In this role, you’ll be working with our team to design and maintain our core IT Infrastructure services, including our network, security systems, telephony services and backup environments. You’ll also help support our users with OS specific issues directly and provide network and security support across the entire company IT infrastructure, both local and remote.  You’ll be expected to improve how we operate, strengthen the technical capabilities of the team, reduce recurring issues, and take increasing ownership of infrastructure decisions and projects. International travel requirement 25% annually to support conferences and events.

This role is open to candidates in Florida. However, a hybrid work structure at our Head Office in Boca Raton is preferred.

What you'll do

• Architect, deploy, proactively monitor and maintain our company infrastructure so it is modern, secure, up to date, and meets the changing needs of our internal customers 
• Manage our core and endpoint security related systems and tools such as our Firewalls, IDS, MDM solution, antivirus software and central encryption management products
• Maintain and administer Atlassian Suite, support the use of various Ai tools such as Claude, Chat GPT, Fellow etc.
• Maintain and develop existing Enterprise IT services such as: AD/LDAP, Centrify, RSA, Microsoft O365 etc.
• Help define, implement, maintain and monitor hardware, services, security and network devices
• Assist our internal helpdesk with security, communications and OS related issues (Windows/OSX/Linux)
• Support, troubleshoot and optimize the performance of enterprise and development computing systems
• Provide tier 2 support for internal and external customers
• Occasionally assist L1 support with hands-on troubleshooting and fixes, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
• Work with the DevOps team on maintaining connection points to AWS and inject your skills around Kubernetes, Chef and Terraform to assist in development and infrastructure needs
• Develop scripts and automation to optimize workflow efficiency

About You

• Bachelor’s degree; or a post-secondary diploma
• 5+ years' experience in IT security, hardware, and networking, with hands-on experience equivalent to or exceeding the CCNA certification.
• Expertise in configuring and maintaining Microsoft infrastructure, including Active Directory (AD), Intune, and Entra ID.
• Proven ability in developing and maintaining IP networks, including both the physical and logical design of LANs and VPNs, encompassing VLAN configuration, subnetting, access control, wireless network setup, and remote site connectivity.
• Proficient in managing content management systems such as Atlassian and SharePoint.
• Experienced in working with cloud infrastructure services, including AWS, Google Cloud Platform (GCP), and Azure.
• In-depth expertise with the XCP-ng hypervisor, including deployment, configuration, and maintenance.

A D-Waver's DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful:

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. 

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) . The final offer is determined by your proficiencies within this level.  

Inclusion: 

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print: 

No 3rd party candidates will be accepted

It is D-Wave policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on D-Wave Careers site using our applicant system. Note: We do not use text messaging or third-party messaging apps to communicate with applicants and will never ask for fees or financial commitment, so please exercise caution if you are approached in this way. Authentic communications will come from an @dwavesys.com email.

For more information, please read our full Statement Regarding Job Recruiting Fraud Scams.