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Tailor

Headless ERP platform for omnichannel retail

Technical Product Manager

Implementation & Technical Account ManagementUpdated on Nov 13
Full-timeTokyo, Japan¥7M - ¥15M

About the Job

Requirements

  • At least five years of product development experience as an engineer in a specific domain.
  • At least two years of end-to-end project management experience, from customer negotiations and requirements definition through hands-on development.
  • Native-level Japanese technical communication ability.
  • Ability to work in the office as a general rule.

Responsibilities

  • Identify customer challenges during presales and take responsibility for successful delivery across business design, solution design, implementation, and delivery, without handoffs between separate owners.
  • Work closely with customers across diverse enterprise businesses and rapidly learn their business domains.
  • Contribute to customer growth through the solutions provided.
  • Abstract solutions to varied customer problems into reusable forms and contribute to the evolution of the Tailor Platform.
  • Use product management background to determine and select appropriate responsibilities, including developing products collaboratively with customers to maximize the success of existing projects.

Desired Qualifications

  • Understanding of enterprise business domains.
  • Experience leading the development or implementation of AI/LLM-native products.
  • A record of technical influence across multiple projects or across organizational boundaries.
  • A record of abstracting solutions from individual projects into reusable forms and contributing them to platforms or shared assets.
  • Development experience using GraphQL.
  • Business-level English technical communication ability.

About the Company

Tailor

Headless ERP platform for omnichannel retail

Tailor provides a headless ERP platform for modern retail and e‑commerce brands. It runs as a composable, API‑first backend that handles inventory, supply chain, purchasing, production, accounting, and omnichannel orders, while the frontend is decoupled and can use Tailor’s modules or custom interfaces; it also integrates with 50+ tools via APIs/GraphQL. Unlike monolithic ERP systems, Tailor offers a lightweight, flexible headless architecture for DTC and B2B brands with light manufacturing, enabling rapid customization and easy tool connections. Its goal is to help fast-growing retailers automate operations and adapt quickly to market changes, with plans to expand in North America and continue product development including AI features.

Company size
201-500
Company stage
Series A
Total funding
$30.7M
Headquarters
Tokyo, Japan
Founded
2021

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