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On Point Holdings

Field Service Technician

Equipment Field ServiceUpdated on Nov 13
Full-timeRemote

About the Job

Requirements

  • Hands-on experience in metal fabrication, manufacturing, industrial maintenance, equipment service, or a related technical field is preferred.
  • Candidates should have strong mechanical aptitude and an interest in understanding how industrial equipment operates.
  • Candidates should have a basic understanding of mechanical systems, electrical systems, or industrial machinery.
  • Candidates should be able to troubleshoot problems and work independently.
  • Candidates should be comfortable using hand tools, power tools, and technical equipment.
  • Candidates should be able to read technical drawings, schematics, or equipment manuals, or be willing to develop these skills.
  • Candidates must have a valid driver's license and be able to meet Company driving requirements.
  • Candidates must be able and willing to travel extensively throughout the United States.
  • Candidates must live near a major airport or in a location that reasonably supports frequent travel.
  • Candidates must be comfortable working in active manufacturing facilities and industrial environments, using hand and power tools, and performing physical tasks such as standing, bending, kneeling, climbing, and lifting materials weighing up to 40 pounds, with or without reasonable accommodation.
  • Candidates advancing through the selection process must complete a mechanical aptitude assessment and may also be required to complete interviews, background checks, and motor vehicle record reviews, as permitted by applicable law.
  • Candidates must be legally authorized to work in the United States.
  • Candidates with approximately 3–5+ years of relevant experience may be considered for Level II; candidates with 8+ years of relevant experience and advanced troubleshooting skills, technical independence, and ability to resolve complex equipment issues may be considered for Level III. Transferable technical experience may also be considered based on qualifications and mechanical aptitude.

Responsibilities

  • Travel to customer facilities throughout the United States to install, troubleshoot, maintain, and repair industrial equipment.
  • Install, start up, and service metal fabrication and industrial manufacturing equipment.
  • Troubleshoot mechanical, electrical, hydraulic, pneumatic, and equipment control issues.
  • Work with CNC machines, laser cutting systems, programmable logic controllers (PLCs), robotics, and industrial automation systems.
  • Perform preventive maintenance, equipment inspections, repairs, and adjustments.
  • Read technical drawings, schematics, and equipment manuals to diagnose problems.
  • Identify equipment issues and determine practical solutions to minimize downtime.
  • Support equipment installations, upgrades, and system improvements.
  • Communicate with customers about equipment concerns, repairs, and recommended maintenance.
  • Train customer operators and maintenance personnel on equipment operation and basic troubleshooting.
  • Complete service reports and maintain accurate documentation.
  • Collaborate with other technicians, equipment manufacturers, and internal service teams to resolve technical issues.
  • Follow established safety procedures and maintain a professional presence at customer facilities.

Desired Qualifications

  • Experience in metal fabrication or manufacturing.
  • Experience in industrial equipment maintenance or repair.
  • Experience in mechanical or electrical troubleshooting.
  • Experience with CNC machinery or machine operation.
  • Experience with laser cutting or welding equipment.
  • Experience in industrial automation or robotics.
  • Experience with PLCs, machine controls, or electrical systems.
  • Experience with equipment installation or field service.
  • Experience in industrial maintenance, millwright work, or related skilled trades.
  • Relevant hands-on experience, technical training, apprenticeships, and military experience are valued.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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