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Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Integration Project Manager - Logistics & Fulfillment

Project ManagementUpdated on Nov 10
Full-timeLisbon, PortugalNo salary listedHybrid

About the Job

Requirements

  • You have around 4 years of experience in project management, including at least 2 years working on systems integrations.
  • You understand system integrations, including APIs, EDI, webhooks, file-based exchanges, data mapping, and status and event flows, and can discuss them with IT teams and challenge them when needed; coding is not required.
  • You can manage several projects at the same time and keep partners, technical teams, and stakeholders on track.
  • You can troubleshoot issues and find root causes across systems.
  • You are fluent in English, written and spoken.

Responsibilities

  • Lead end-to-end integration projects for warehouses, last-mile carriers, and return carriers, from kickoff to go-live.
  • Plan and run user acceptance testing and end-to-end testing across systems and partners by defining test scenarios, tracking issues to resolution, and giving go or no-go recommendations.
  • Apply and improve integration guidelines and documentation by creating standard templates, checklists, and playbooks, and help shape the standards integrations need to meet.
  • Support post-go-live monitoring and hypercare, resolve issues, and hand over to business-as-usual owners.
  • Steer external and internal partners, keep them updated, and challenge their timelines and solutions when they do not add up.
  • Work closely with Logistics Managers for last mile and warehouses, Order Management, and Tech.

Desired Qualifications

  • You know fulfillment operations, including warehousing, last-mile delivery, and returns, and how they connect to order management systems.
  • You have onboarded carriers, third-party logistics providers, or other logistics partners.
  • You have worked with tools such as Postman, Make, Jira, Tableau, or warehouse management, transportation management, and order management systems.
  • You can explain technical topics to non-technical colleagues and operational needs to technical teams.

About the Company

Emma Sleep

Direct-to-consumer, German-engineered mattresses online

Emma Sleep designs and sells high-quality sleep products, including the Emma Original mattress and related sleep accessories. The core mattress uses a multi-layer foam construction with over 100 points of support to distribute body weight, relieve pressure, and maintain good edge support, and it suits back, side, and stomach sleepers with customizable comfort. The company operates primarily online, selling direct to consumers and offering fast shipping (typically 3–5 business days) across Europe and beyond. Its differentiators include German engineering, a focus on pressure relief and spinal alignment, and a direct-to-consumer, online-first model that supports easy, direct purchasing. The goal is to provide premium, comfortable sleep solutions that promote health and well-being while expanding access to their products through international markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Frankfurt, Germany
Founded
2013

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