A

Amazon

Sells products online and rents cloud computing

Senior Technical Program Manager - Storage, AWS Hardware Engineering

Program ManagementUpdated on Nov 10
Full-time

About the Job

Requirements

  • At least 7 years of technical product or program management experience.
  • At least 7 years of experience working directly with engineering teams.
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
  • Experience taking a product from conception and definition through engineering design and bringing it to market.

Responsibilities

  • Manage large, complex technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
  • Manage all stages of programs, from concept to delivery.
  • Understand the architecture of systems, including workflows, APIs, runtime characteristics, design limitations, and maintenance requirements; influence team technical priorities and business strategy through data-driven contributions.
  • Communicate with audiences including directors and vice presidents; foster constructive dialogue, harmonize differing views, lead resolution of contentious issues, and build consensus with customers, stakeholders, and engineering teams.
  • Set a strong example in program management practices; deliver prioritized work efficiently, define clear goals and objectives, make decisions about project priorities, identify risks, and develop mitigation plans before they become roadblocks.
  • Improve team productivity and effectiveness by judiciously adding, refining, and removing procedures and applying project management best practices.
  • Drive end-to-end delivery of Storage servers across the global fleet, coordinating hardware, firmware, and software engineering teams and managing original design manufacturer partnerships across multiple continents.
  • Establish closed-loop quality systems to drive continuous improvement.
  • Translate engineering constraints into program risks and deliver complex hardware programs at global scale.
  • Turn fleet telemetry signals into corrective action plans with quantified failure rates, customer requirements into platform milestones with engineering validation test, design validation test, and production validation test gates, and manufacturing escapes into design changes with updated validation criteria.
  • Drive program trade-off decisions, including adjusting scope when qualification gates slip, balancing deployment speed against fleet risk, and deciding whether to accept interim mitigations or wait for root-cause fixes.
  • Ensure hardware readiness, qualification completeness, and operational handoff for programs.
  • Align priorities across teams, escalate issues using data, and mentor and develop technical program managers and engineers.
  • Contribute to hiring, promotion assessments, and improving program management practices in the organization.
  • Coordinate with original design manufacturer partners on build status and engineering actions; run reviews across firmware, software, and hardware teams to unblock qualification gates; triage fleet reliability issues using operations data; align on corrective actions; update executive stakeholders on program risk; review new product introduction milestone readiness; and establish clear entry criteria for design reviews.

Desired Qualifications

  • At least 8 years of technical product or program management experience.
  • Experience prioritizing and delivering projects on time in a fast-moving environment.
  • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams.
  • At least 7 years of experience in server, storage, networking, or large-scale distributed systems.
  • At least 3 years of product development experience working with third-party vendors, including contract manufacturers, original equipment manufacturers, or original design manufacturers.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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