Full-Time

Product Manager

Posted on 4/4/2024

Softrams

201-500 employees

Digitizes federal services using modern technologies

Food & Agriculture

Consulting

Social Impact

Aerospace

Junior, Mid

Remote in USA

Required Skills

Agile

SCRUM

Data Analysis

Requirements

Bachelor's degree
Must have lived in the United States for at least 3 years in the last 5.
Must be able to obtain a public trust clearance.
Must reside in and be able to perform work in the United States.
2+ years of total experience as a product manager with Federal IT programs.

Responsibilities

Lead a dynamic and multi-functional team to create a vision, develop, and enhance products on a day-to-day basis.
Translate business strategies into products requirements that capture customer needs and address pain-points.
Be a dynamic product owner familiar with Agile methodology who will rally the team and work in a highly collaborative environment.
Analyze and understand complex business, policy and engineering challenges, identify ways to improve products, services and operations.
Identify problems and meet needs of internal and external customers, define and prioritize product requirements, lead agile development process, execute timely product launches, continuously enhance and optimize performance.
Identify product and feature success metrics, measure and monitor performance, conduct data analytics to prioritize future development, and identify new product opportunities.
Serve as a primary representative for project teams and internal stakeholders, articulate data analytics to drive value to business partners.
Work with Product Analysts to capture product requirements as robust user stories. Demonstrate clear proficiency in using data to drive business decisions.
Consider various business and engineering factors like cost, risk, feasibility and end user experience in delivering products and solutions for our organization.
Stay current with the policy and strategy changes at the customer and Healthcare industry in general.
Work with the customer, users, and other contractors to gather, understand and document business, functional, technical & non-technical requirements.
Work closely with the Product Owner and Agency leads to develop Agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting) for the products.
Conduct product analysis sessions, work group calls and engage customers to provide requirements and feedback.
Conduct user research and usability testing.
Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria.
Work with sprint team to implement, accept, and accept user stories as defined.
Develop Change Requests per established policies and procedures.
Provide clear qualitative and quantitative information to teams and stakeholders.
Support change control processes established to monitor and control product vision.
Work with multiple teams in building large and complex products using small & incremental delivery
Work with product team and stakeholders in delivering incremental working software with end-to-end user experience in mind.
Understand and interpret complex data and business processes to modernize legacy systems to improve the user experience.
Adhere to agile & iterative development practices.
Assist the business development team with orals.
Assist our CTO with internal products.
Assist during transitions.

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S.

Recognized as a Top Workplace USA (2024)

Recognized as one of the Top Workplaces in Technology (2023, 2021)

INC 5000, Fastest growing companies in America (2023, 2022)

Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area

2020 NXT UP - Top Federal Emerging Technology and consulting firms

2020 Inaugural DC Metro’s Most Successful Companies

2020 Washington Technology Fast 50

NVTC Tech 100 (2020, 2019)

Job Description

Softrams is looking for a Product Manager with experience in creating and developing a vision of a product from start to finish. This role is an integral part of a highly collaborative and agile team that supports and builds modern, standards-based responsive web applications. This is a full-time W-2 opportunity. This role is remote with periodic on-site visits with the client in Woodlawn, Maryland.

Basic Qualifications:

·Bachelor’s degree

·Must have lived in the United States for at least 3 years in the last 5.

·Must be able to obtain a public trust clearance.

·Must reside in and be able to perform work in the United States.

·2+ years of total experience as a product manager with Federal IT programs.

Responsibilities:

·Lead a dynamic and multi-functional team to create a vision, develop, and enhance products on a day-to-day basis.

·Translate business strategies into products requirements that capture customer needs and address pain-points.

·Be a dynamic product owner familiar with Agile methodology who will rally the team and work in a highly collaborative environment.

·Analyze and understand complex business, policy and engineering challenges, identify ways to improve products, services and operations.

·Identify problems and meet needs of internal and external customers, define and prioritize product requirements, lead agile development process, execute timely product launches, continuously enhance and optimize performance.

·Identify product and feature success metrics, measure and monitor performance, conduct data analytics to prioritize future development, and identify new product opportunities.

·Serve as a primary representative for project teams and internal stakeholders, articulate data analytics to drive value to business partners.

·Work with Product Analysts to capture product requirements as robust user stories. Demonstrate clear proficiency in using data to drive business decisions.

·Consider various business and engineering factors like cost, risk, feasibility and end user experience in delivering products and solutions for our organization.

·Stay current with the policy and strategy changes at the customer and Healthcare industry in general.

·Work with the customer, users, and other contractors to gather, understand and document business, functional, technical & non-technical requirements.

·Work closely with the Product Owner and Agency leads to develop Agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting) for the products.

·Conduct product analysis sessions, work group calls and engage customers to provide requirements and feedback.

·Conduct user research and usability testing.

·Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria.

·Work with sprint team to implement, accept, and accept user stories as defined.

·Develop Change Requests per established policies and procedures.

·Provide clear qualitative and quantitative information to teams and stakeholders.

·Support change control processes established to monitor and control product vision.

·Work with multiple teams in building large and complex products using small & incremental delivery

·Work with product team and stakeholders in delivering incremental working software with end-to-end user experience in mind.

·Understand and interpret complex data and business processes to modernize legacy systems to improve the user experience.

·Adhere to agile & iterative development practices.

·Assist the business development team with orals.

·Assist our CTO with internal products.

·Assist during transitions.

Benefits and Perks

·65%-75% company-sponsored (including dependents) premiums towards Medical, Dental & Vision Insurance. 100% employer sponsored STD, LTD & Life Insurance (min $100K). Voluntary Life insurance option available.

·Retirement 401(k) Plan with employer matching. Immediate vesting.

·Vacation & Sick leaves

·Discretionary Bonus, Spot awards, Gifts, Tenure based rewards.

·Company sponsored role-based certifications and trainings.

·Monthly Doordash DashPass subscription.

·Group discounts via LifeMart ADP

Public Trust Clearance:

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:

Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable.

EEO Statement:

Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact (571) 918-8977 People Operations Team, email: [email protected]

Softrams

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Website

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Softrams specializes in delivering human-centered digital services across federal industries, leveraging technologies such as Salesforce, Artificial Intelligence, Cybersecurity, Cloud, and Data to transform outdated processes into modern, efficient products. Their tailored digital services focus on creating positive change through innovative solutions that are simple, intuitive, and usable for their clients.

Company Stage

N/A

Total Funding

$2.9M

Headquarters

Leesburg, Virginia

Founded

2007

Growth & Insights

Headcount

6 month growth

↑ 6%

1 year growth

↑ 37%

2 year growth

↑ 70%

Benefits

We offer a competitive compensation and benefits package by providing options for medical, dental, and vision insurance. We also offer 100% company paid short-term and long-term disability insurance and life insurance for the employee along with optional spousal and child life insurance.

We offer a generous 401k program with matching employer contributions of up to 5%. Employees become fully vested 30 days after their start date.

Everyone needs time to recharge and unwind which is why we provide an annual 15-day vacation and 5-day sick leave. We also provide additional maternity and parental leave, as well as bereavement leave.

We are proud to share our in-house training application which provides unlimited access to training programs (AWS, Azure, SAFe etc). We offer rewards for completion of certificates and host internal brown bag sessions to ensure an environment of continuous learning. We have also launched a new “Yearn to Learn” initiative which provides recommended courses and certifications along with opportunities and incentives based on current role and future aspirations.

We provide your choice of laptop – MacBook Pro or PC, along with any additional software you may need for your job. Our offices provide ergonomic desks with adjustable height powered by push button operation, with USB plugins conveniently mounted right at their desk (SmartDesk). Additionally, our offices have all new Zoom Rooms installed in each conference room to ensure quality communication and collaboration in a seamless and integrated manner.

We have partnered with Teaching for Good to provide free virtual training and mentoring for anyone interested in enhancing their career or would like to acquire new competencies. We also hope to create the skills of our future workforce.

The pandemic has shifted how companies engage with their employees. In addition to the annual company event, we have created new virtual events such as Virtual Birthday Cake Cutting, Trivia, Bingo and many more to emphasize we are one team.