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Guild Garage Group

Private equity buy-and-build for garage doors

Install Manager

Field ServiceConfirmed live in the last 24 hours
Full-timeMeridian, ID, USA

About the Job

Requirements

  • Experience leading installation crews, field operations, or skilled trades teams.
  • Ability to coach employees, establish expectations, and improve team performance.
  • Experience managing productivity, labor efficiency, workmanship, and operational results.
  • Technical knowledge of installation practices, tools, equipment, and jobsite safety.
  • Strong planning, problem-solving, and decision-making skills.
  • Ability to manage competing priorities and adapt when field conditions or schedules change.
  • Clear, professional communication with employees, customers, and leadership.
  • Confidence using technology, operational systems, and performance reports.
  • Valid driver’s license and ability to travel to jobsites as needed.

Responsibilities

  • Lead, coach, and develop residential and commercial garage door installers.
  • Set clear expectations for productivity, workmanship, safety, professionalism, and customer satisfaction.
  • Provide regular feedback, conduct performance reviews, and address performance concerns promptly and professionally.
  • Identify training needs and help installers strengthen their technical skills and efficiency.
  • Support recruiting, interviewing, onboarding, and training new team members.
  • Build a culture where employees receive the support they need and take ownership of their results.
  • Oversee daily installation activity, crew readiness, job progress, and completion.
  • Partner with the Installation Coordinator to align scheduling with crew availability, skill levels, job requirements, and capacity.
  • Confirm crews have accurate job information, materials, tools, and equipment before arriving onsite.
  • Conduct jobsite visits and quality inspections to reinforce installation standards and support field teams.
  • Resolve installation challenges, callbacks, warranty issues, and rework efficiently.
  • Ensure completed work is documented accurately and promptly in ServiceTitan.
  • Monitor productivity, labor efficiency, job completion, installer utilization, and installation revenue.
  • Track quality, callbacks, rework, and customer satisfaction to identify improvement opportunities.
  • Develop practical action plans that improve performance and prevent recurring problems.
  • Manage labor costs and material usage to support installation profitability.
  • Improve processes that increase capacity while maintaining safety and workmanship.
  • Partner with Sales to clarify specifications, assess jobsite conditions, and address potential installation challenges.
  • Coordinate with Warehouse personnel to ensure material accuracy, availability, and proper job preparation.
  • Work with Customer Service and Sales to resolve escalated customer concerns.
  • Keep leadership informed about staffing needs, department performance, and operational challenges.
  • Reinforce company safety policies, manufacturer requirements, and proper installation procedures.
  • Maintain high standards for jobsite cleanliness, customer communication, and professional conduct.

Desired Qualifications

  • Garage door industry experience, including residential and commercial installation.
  • ServiceTitan experience.
  • Experience reducing callbacks, improving crew utilization, or increasing installation capacity.
  • Relevant leadership experience in construction, HVAC, plumbing, electrical, or other installation-focused trades.

About the Company

Guild Garage Group

Private equity buy-and-build for garage doors

Guild Garage Group buys and partners with leading local residential garage door service providers across the United States, building a national network of garage door repair, replacement, and installation companies. It uses a buy-and-build strategy, acquiring established regional leaders and providing centralized back-office resources (HR, payroll, marketing) while letting local owners keep management and a portion of ownership, enabling ongoing distributions and a potential second exit. The network shares best practices and scales through centralized services to improve efficiency and consistency. The goal is to become the national leader in residential garage door services by leveraging scale and a coordinated network.

Company size
51-200
Company stage
Acquired
Total funding
Not listed
Headquarters
New York City, United States
Founded
2023

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