Overnight Supervisor

Position Purpose

The Night Supervisor provides leadership and direction for overnight store operations, with primary responsibility for coordinating stocking, merchandising, recovery, and associate activities. This position helps ensure merchandise is received, stocked, rotated, and presented according to company standards while maintaining a safe, clean, and productive work environment.

Key Responsibilities Night Operations & Merchandising

• Supervises and coordinates overnight stocking and store operations.
• Ensures merchandise is stocked accurately, efficiently, and according to established merchandising standards.
• Monitors aisle conditions and ensures shelves are properly stocked, faced, and recovered.
• Ensures promotional displays, endcaps, and merchandising activities are completed as directed.
• Identifies out-of-stock conditions and works to maintain product availability.
• Ensures backstock is properly organized and stored.
• Helps prepare the store for opening and ensures assigned areas are customer-ready.

Leadership & Team Supervision

• Provides leadership, direction, and support to overnight associates.
• Assigns work based on staffing, deliveries, workload, and store priorities.
• Monitors associate productivity and follows up on assigned responsibilities.
• Assists with training and developing new and existing associates.
• Provides coaching and feedback to associates as appropriate.
• Communicates expectations clearly and promotes teamwork and accountability.
• Escalates associate or operational concerns to store management when necessary.

Inventory & Stocking

• Supports receiving and processing merchandise deliveries.
• Ensures merchandise is properly handled, stocked, rotated, and stored.
• Maintains accurate and organized backstock areas.
• Assists with inventory control and shrink-reduction activities.
• Ensures damaged or unsellable merchandise is handled according to established procedures.
• Monitors stocking progress and adjusts assignments as necessary to meet operational priorities.

Store Conditions & Customer Service

• Maintains a clean, organized, and safe store environment.
• Ensures aisles, sales floors, backrooms, and work areas remain free of unnecessary clutter and hazards.
• Provides courteous and professional customer service when interacting with customers during operating hours.
• Assists customers with locating merchandise and responds appropriately to questions or concerns.
• Works with other departments to address store conditions and operational needs.

Safety & Compliance

• Ensures associates follow company safety policies and proper stocking procedures.
• Promotes safe lifting, equipment operation, and merchandise-handling practices.
• Identifies and addresses potential safety hazards.
• Ensures equipment and work areas are properly maintained.
• Reports accidents, incidents, equipment concerns, or other safety issues according to company procedures.
• Supports compliance with applicable company policies and operational standards.

Opening & Closing Support

• Assists with store opening and closing responsibilities as assigned.
• Ensures overnight work is completed and the store is prepared for the next business day.
• Communicates incomplete work, staffing concerns, inventory issues, or other operational concerns to incoming store leadership.
• May assume additional store oversight responsibilities based on business needs and management direction.

Other Responsibilities

• Works collaboratively with store management and department leadership.
• Supports other departments and operational priorities as business needs require.
• Maintains professional communication with associates and leadership.
• Performs other duties as assigned.

      ·    Access to up to 50% of your earned wages before payday, via our partnership with Stream