Awake Overnight Crisis Peer Mentor

Description

East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery.  We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives.  Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity.   

The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff.

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.

Responsibilities 

• Assists guests in articulating recovery goals and identifying barriers to community integration. 
• Provides appropriate interventions based on guests' goals and documents guest progress. 
• Engages and communicates effectively with Program staff to integrate guest services. 
• Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. 
• Responds to warm line calls and facilitates timely access to services. 
• Conducts check-in and check-out activities and facilitates groups and activities. 
• Collaborates with community agencies to identify and maintain resources. 
• Provides outreach to guests to encourage participation and support. 
• Assists guests in obtaining community supports that align with their recovery goals. 
• Provides role modeling, coping techniques, and empowerment skills training to guests. 
• Maintains documentation standards as required by funders and East House policies and procedures. 

Other Duties 

• Follows all applicable policies, federal and state laws, and East House compliance standards. 
• Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions.  

COMPETENCIES 

Alignment with East House Values 

• Humanistic, Collaborative, Optimistic, Progressive, Integrity. 
• Represents the organization professionally and aligns with its mission. 
• Performs work with integrity and in compliance with established processes, procedures, and regulations. 

Accountability 

• Takes responsibility for all work activities and personal actions. 
• Follows through on commitments; implements decisions that have been agreed upon. 
• Maintains confidentiality with sensitive information. 
• Acknowledges and learns from mistakes without blaming others. 
• Recognizes the impact of one’s behavior on others.  

Commitment to Belonging, Respect, and Building a Supportive Community 

• Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. 
• Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. 
• Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. 
• Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns.   

Working Conditions/Work Environment 

Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility.   

Physical/Mental Demands 

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. 

Reasonable Accommodation  

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement 

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. 

Requirements

Position Qualifications:

Minimum Education & Experience:

• High school diploma or GED.
• Previous experience in a Peer role preferred.
• Valid NYS Drivers License

Licensure/Certifications:

• Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire.

Other Skills/Knowledge/Experience:

• Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services.
• Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives.
• Ability to work independently.
• Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents.
• Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files.
• Knowledge of and ability to apply person-centered practices.