Xcellink Pte

Enterprise ICT operations management provider

IT Business Analyst

Business AnalysisConfirmed live in the last 24 hours

Full-timeSingaporeSGD4k - SGD8kIn-person

About the Job

Requirements

A degree in IT or a related discipline is required.
Around 5 years of experience managing enterprise-level or regional applications and IT projects is required.
Strong written and verbal communication skills, including presentation ability, are required.
A good grasp of system development life cycles and IT architecture, including infrastructure and security, is required.

Responsibilities

Work with stakeholders to capture and translate business needs and technical requirements.
Perform data review, map business processes, document system flows, and conduct workshops to gather input.
Prepare for and manage testing phases by designing scenarios, coordinating reviews, and supporting deployment.
Collaborate with IT teams and vendors in the APAC region to determine suitable solutions, define project scopes, and manage timelines and deliverables.
Keep stakeholders informed about project progress and milestones.
Provide application support by troubleshooting issues and coordinating with IT and vendor teams to resolve them promptly.
Act as the liaison between end users and the technical development team for functional clarifications.
Assist in vendor management for system upgrades, maintenance, and ongoing support.

Desired Qualifications

Knowledge of low-code platforms, data visualization tools such as QlikSense, Tableau, or Power BI, and analytics is beneficial.
Experience in shipping or logistics is a plus.

IT Business Analyst (AL-FNC250617 007/01)

Xcellink Pte Ltd · Singapore, Singapore · Contract · Posted 2025-07-04

Salary: SGD 4,000–8,000

Workplace: on_site

Department: Talent Placement

Description

The IT Business Analyst will support IT projects and evolving business requirements across the Asia-Pacific region. Reporting to the IT Business Engagement Manager (APAC), this role involves working with business units, IT teams, and external vendors to gather and document requirements, support solution implementation, and ensure successful delivery of IT initiatives.

We're looking for someone analytical and detail-oriented with hands-on experience in business analysis, application support, and project management. You'll be instrumental in driving effective IT solutions that meet the company's needs.

Key Responsibilities:

Work with stakeholders to capture and translate business needs and technical requirements.
Perform analysis including data review, mapping of business processes, and documentation of system flows; conduct workshops to gather input.
Prepare for and manage testing phases—design scenarios, coordinate reviews, and support deployment.
Collaborate with IT teams and vendors in the APAC region to determine suitable solutions, define project scopes, and manage timelines and deliverables.
Keep stakeholders informed on project progress and milestones.
Provide application support by troubleshooting issues and coordinating with IT and vendor teams to resolve them promptly.
Act as the liaison between end users and the technical development team for functional clarifications.
Assist in vendor management for system upgrades, maintenance, and ongoing support.

Requirements

Degree in IT or a related discipline.
Around 5 years’ experience managing enterprise-level or regional applications and IT projects.
Strong communication skills, both written and verbal, with presentation ability.
Good grasp of system development life cycles and IT architecture, including infrastructure and security.
Knowledge of low-code platforms, data visualization tools (e.g., QlikSense, Tableau, PowerBI), and analytics is beneficial.
Experience in shipping or logistics is a plus.

Apply

Apply at Xcellink Pte Ltd

About the Company

Xcellink Pte

Enterprise ICT operations management provider

Xcellink Pte provides enterprise ICT operations management and enterprise solutions for global growth, local enterprises, and government-linked organizations. It delivers and runs IT services by managing data centre, network operations, security, helpdesk, onsite field services, applications support, and asset staging; it builds client operational teams from scratch and can offshore delivery to Malaysia, the Philippines, Indonesia, and India, scaling to hundreds of IT professionals. It differentiates itself through its long track record, ability to design end-to-end operations and offer analytics-driven enterprise solutions plus talent-search services for technology hiring. Its goal is to help clients achieve reliable IT delivery, optimize operations, and access skilled resources and innovative ideas as technology markets evolve.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 1993

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