Junior Quality Assurance Engineer
Workforce Optimizer
Junior Quality Assurance Engineer
Workforce Optimizer
AI-driven workforce planning and scheduling software
Workforce Optimizer Pte Ltd · Pasig, Philippines (Hybrid) · Full-time · Posted 2026-10-28
Workplace: hybrid
Department: Quality Assurance
The Junior Quality Assurance Engineer is expected to deliver high quality product testing and comprehensive
support Workforce Optimizer Products. This position requires strong written and verbal communication
skills. JIRA case notes must be kept up to date and accurately recorded: a defined problem statement,
troubleshooting efforts, results and next steps with time-frames to be taken, along with actual time
worked.
He or she is expected to utilize outstanding customer service skills and techniques that promote
customer satisfaction and retention. This position requires that technical skills and domain expertise be
constantly updated to adhere to service level commitments, customer expectations, and the changing
technology landscape.
HMO & Dental Coverage
Laptop and other equipment (provided)
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AI-driven workforce planning and scheduling software
Workforce Optimizer provides cloud-based, AI-powered workforce management software that helps enterprises forecast labor demand, optimize staff schedules, and manage the workforce in real time. Its core product, WorkforceOptimizer, uses machine learning and mathematical optimization to translate complex scheduling rules into demand-based schedules, with features like predictive workload analysis, dynamic rescheduling, time and attendance tracking, and workforce analytics. The company differentiates itself by applying AI-driven optimization for real-time scheduling and by serving a diverse set of industries, with notable customers and a strategic Philips partnership in healthcare. Its goal is to reduce manual scheduling work, cut overtime costs, ensure regulatory compliance, and improve service quality by aligning staffing with customer demand.
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