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Ecolab

Provides water, hygiene, infection prevention solutions

Information Technology Principal Business Process Analyst: Engineering-to-Order - ETO

Enterprise ApplicationsPosted on Nov 11
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, Information Systems, Computer Science, or a related field is required.
  • At least 10 years of experience in IT business analysis, engineering applications, CAD/BIM/PDM portfolios, or a related IT engineering discipline is required.
  • Hands-on experience with Autodesk applications such as AutoCAD, Revit, Inventor, and Vault, and Bluebeam Revu or similar applications is required.
  • Deep technical knowledge of Autodesk or similar application deployment and licensing, including ODIS, MSI, and silent installs, and Windows application and endpoint troubleshooting, including registry, permissions, profiles, logs, and crash dumps, is required.
  • Experience delivering technology with an external partner or integrator, including SOWs, governance, and acceptance, is required.
  • Global user support, executive presentation, and people leadership or mentoring experience is required.

Responsibilities

  • Own the global roadmap for the Engineer-to-Order applications portfolio, including AutoCAD, Revit, Inventor, Vault, Navisworks, Autodesk Construction Cloud, Bluebeam Revu and Studio, and Auxalia add-ons PlantTools and Revit ProjectBox.
  • Align applications and processes with the Engineer-to-Order flow, including quote and configuration, design, release, bill-of-materials handoff to ERP, and fabrication.
  • Rationalize overlapping tools and recommend strategies that directly affect business results.
  • Lead delivery with technology partners such as Autodesk, Auxalia, and Bluebeam resellers and integrators.
  • Define statements of work, deliverables, acceptance criteria, and service-level agreements; govern partner performance and escalations.
  • Research and map current and future-state Engineer-to-Order workflows and formulate project scope and objectives.
  • Elicit, analyze, communicate, document, and validate requirements for changes to business processes, policies, and information systems, revising existing system logic as necessary.
  • Build business cases that quantify value, cost, and risk to support investment decisions.
  • Drive CAD/PDM Vault integrations with ERP/PLM systems such as SAP for bill-of-materials transfer and engineering change.
  • Work across all software development lifecycle phases with IT and security, ensure testing requirements are met, and lead user acceptance testing.
  • Own global packaging and deployment standards for Autodesk and Bluebeam, including ODIS, MSI, silent and automated installs, upgrades, uninstall, and remediation, in coordination with endpoint management teams.
  • Serve as the top escalation point for complex application and endpoint issues involving installers, ODIS/MSI logs, registry, permissions, profiles, crash dumps, licensing, and network, and resolve root causes.
  • Govern Autodesk named-user licensing and cleanup and resolve licensing conflicts across regions.
  • Build tools and automation using .NET/C#, AutoLISP, PowerShell, and log parsers to improve engineer productivity.
  • Own migration of AutoCAD, Civil 3D, and Revit standards, including profiles, templates, libraries, and deployment.
  • Use AI-assisted development and troubleshooting, including testing and code review, within AI and security policies.
  • Own license-usage reporting, renewals, and true-ups with Procurement and optimize costs.
  • Track adoption, cycle time, rework, and support-volume KPIs and report metrics to executive leadership.
  • Serve as liaison among executive and regional engineering stakeholders across the Americas, EMEA, and APAC.
  • Lead change management, training, and adoption of new tools and standards.
  • Manage, coach, and develop one direct report and act as a thought leader in user groups and partner forums.

Desired Qualifications

  • Experience in engineer-to-order or configure-to-order manufacturing or industrial equipment is preferred.
  • Experience with CAD-to-ERP/PLM integration, including Infor Syteline, software license management, and Power BI is preferred.
  • Autodesk Certified Professional, CBAP, PMP, ITIL, or Lean Six Sigma certifications, and Agile and Waterfall experience, are preferred.
  • AutoCAD .NET API, C#, AutoLISP, and PowerShell or batch development and automation skills are preferred.
  • Autodesk partner, reseller, or professional services experience implementing solutions for customer IT teams is preferred.
  • Experience with CAD standards migration, including AutoCAD and Civil 3D, CAD management, and AI-assisted development is preferred.

About the Company

Ecolab

Provides water, hygiene, infection prevention solutions

Ecolab provides water, hygiene and infection prevention solutions and services to about three million commercial locations in more than 170 countries. It combines cleaning, sanitizing, disinfection, and water-treatment products with on-site service and data-driven insights to help customers improve safety, cleanliness, and efficiency. Its global scale and breadth across food, healthcare, hospitality and industrial markets, plus a large field service network, differentiate it as an integrated partner rather than a one-off supplier. Its goal is to help customers run safer, cleaner operations while using water and energy more efficiently and reducing environmental impact.

Company size
10,001+
Company stage
IPO
Headquarters
St Paul, MN
Founded
1923

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