Director – Sales Operations

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp’s all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp’s investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

We are looking for a Director of Sales Operations to help drive Ramp’s next phase of growth! Reporting to the VP of Revenue Operations, you’ll be a key leader in taking our Sales organization to the next level, growing the team, and aligning our Go-To-Market motions across the org. You’ll work directly with our sales leadership team to drive mission-critical, cross-functional projects across the organization both as an individual contributor and as the leader of the sales operations team. This is a crucial role where you will be uniquely positioned to impact the complete picture of Ramp’s growth efforts across all of go-to-market.

What You’ll Do

• Sales Strategy: Act as the main point of contact & strategic thought partner to our sales leadership team (Sales Development, Solutions Consultants, and Account Executive orgs), helping shape the sales strategy across the entire business

• Reporting and Analysis: Maintain and create net new reporting, which helps us understand the health of our sales funnel. You’ll identify areas of opportunity and risk and provide actionable insights to leadership

• Automate: Develop and optimize sales motions and processes for Sales that increase sales productivity and over-attainment against revenue goals

• Manage Operations: You’ll design and manage the Sales Rules of Engagement (ROE), opportunity/account management processes, and the ‘metrics that matter’

• Coach & Recruit:  Uplevel and build out our sales operations team as Ramp continues to scale

What You’ll Need

• A minimum of 7 years of experience in B2B SaaS or Fintech with at least 4 years of leadership experience in sales operations, revenue operations, or customer operations

• Keen knowledge of how to leverage a well-defined and repeatable process with a focus and prioritization on results

• Demonstrated ability to develop insights and recommendations to drive 5x improvements for a SaaS business

• Ability to quickly and effectively transition between strategic initiatives to tactical execution

• Experience with coaching, building, and leading experienced teams

• Comfortable in a fast-paced, dynamic environment with the ability to meet multiple deadlines, manage time effectively, and focus on the highest priorities

• You are curious and have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy

• Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations

• Working knowledge of how to best leverage a sales tech stack (Salesforce, Outreach, LinkedIn Sales Nav, Gong, Clearbit, etc.)

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support for NY

• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.