Amentum

Government engineering and technical services provider

Dispatcher

Security & Protective ServicesConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Incident Command System (ICS) 100 and 200 certifications are required for offer consideration; training is offered through FEMA.
Two years of emergency services dispatch experience in fire, emergency medical services, and/or law enforcement is required.
A valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a Department of Defense Telecommunicator I/II certification is required.
Computer skills, including Microsoft Word, Excel, PowerPoint, and email applications, are required.
The candidate must be able to independently prioritize requests by urgency and work unsupervised, possibly alone, during varying levels of urgency and call volume.
The candidate must comply with applicable safety, environmental, health, and waste management policies and procedures.
The candidate must be willing and able to deploy to Antarctica for extended periods and pass the National Science Foundation-required medical and dental examinations.
The candidate must successfully complete the employer-required drug screening and background check and the National Science Foundation-required Federal Background Check.
The candidate must be able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum for the position.
The candidate must be able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold.
The candidate must participate in community programs, including chores, station cleanup, recycling efforts, and safety objectives.
A valid driver's license issued in the United States is required.
U.S. citizenship is required for facility credentials and authorization at this work location, and the candidate must be able to obtain and maintain those credentials and authorization.

Responsibilities

Maintain a safe and clean workplace, make safety the highest priority, adhere to ASC safety guidelines, and participate in weekly safety meetings.
Monitor, answer, interpret, prioritize, and dispatch emergency responders for calls received through the 911 phone system, administrative phone system, radio systems, or other means.
Monitor the automatic fire alarm system, dispatch emergency responders and/or technicians as appropriate, and create corresponding technician service requests.
Monitor and interpret equipment indicating facilities emergencies, prioritize the information, delegate it to the appropriate trade, and create emergency facility work orders.
Communicate with and notify emergency service personnel, including firefighters, Search and Rescue personnel, fire technicians, medical staff, and spill response personnel, as appropriate.
Monitor and operate high-frequency, very-high-frequency, and satellite telephone equipment and other radio equipment, and assist communications technicians with troubleshooting when necessary.
Assist with operational aircraft communications, including uncontrolled airfield announcements and distributing aircraft movement reports to field camps, other stations, fire personnel, and other departments.
Maintain knowledge of and track vehicle movements, field parties, and recreation groups under the United States Antarctic Program safe travel policy and field camp check-in policies; initiate Emergency Operations Center procedures as required.
Enter communications-related data using Firehouse Software, Microsoft Word, Excel, PowerPoint, Outlook, and other applications; ensure accurate and timely completion of logs and reporting systems.
Communicate current and pertinent information thoroughly during every shift exchange.
Coordinate international communications and relay information to appropriate agencies.
Handle sensitive information confidentially and in accordance with personally identifiable information, sensitive information, and protected health information policies and procedures.
Interact professionally and tactfully by phone and in person with National Science Foundation, military, and other agency officials.
Provide setup and communications staffing personnel for the Emergency Operations Center during emergency events and drills.
Coordinate radio communications as required during Fire Department, Search and Rescue, or mass casualty events and drills, and convey instructions via ultra-high-frequency, very-high-frequency, high-frequency, or satellite communications as directed by the Emergency Operations Center Director.
Notify communications technicians when equipment malfunctions or failures occur.
Provide communications support to personnel in the field.
Monitor vehicle travel away from the station during winter and win-fly periods and initiate Search and Rescue procedures as required.
Work a varied schedule to ensure 24/7 communications-center coverage, including day shifts, night shifts, station holidays, and events.
Assist the Dispatch Communications Supervisor with special projects as required.
Perform other duties assigned by the Lead Dispatcher.
Complete applicable training requirements, fulfill self-aid and buddy-aid responsibilities, participate in emergency response tasks, and serve on safety committees and teams as appropriate.
Read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of plans, procedures, and policies pertaining to the job.
Conform to the Amentum Quality Policy and perform job activities in compliance with applicable Amentum Quality System documents and customer contracts; read and understand Quality Management and Customer Satisfaction responsibilities.

Job Title:Dispatcher

Skill Code:IM

AmentumJob Code:TRP-DIS20:OT-N

FLSA Status:Exempt

Assigned Work Site:McMurdoStation, Antarctica

Reports to:Fire Chief

Department:Fire

Employment Type:Contract Seasonal

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science,securityand sustainability. Our people apply undaunted curiosity, relentlessambitionand boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety,collaborationand well-being are integral to success.

Summary:

Responsible for respondingappropriate equipmentor personnel to emergency and non-emergency calls for fire and emergency medical services as well as on call department services.Identifiesand dispatchesappropriate units;complies withUSAP policies and procedures to ensure the safety of all public safety responders and the public.

Position Responsibilities:

Responsible formaintaininga safe and clean workplace and ensuring that safety is the highest priority in the workplace. Adheres to ASC Safety guidelines andparticipatesin weekly safety meetings.

Monitors, answers, interprets, prioritizes, and dispatches emergency responders for calls received via the 911 phone system, administrative phone system, the various radiosystemsor other means.

Monitors the automatic fire alarm system and dispatches emergency responders and/or technicians asappropriateand creates corresponding service requests for technicians.

Monitors, answers, and interprets various equipmentindicatingfacilities emergencies. Prioritizes information, delegates to theappropriate trade, and creates service requests for emergency facility work orders.

Responsible for communicating with and notifying emergency service personnel whenappropriate.  (Fire Fighters, Search and Rescue (SAR), fire Technicians, Medical staff, Spill Response personnel, etc.)

Monitors andoperatesHF/VHF/Satellite telephone equipment, various radio equipment andassistscommunications technicians with troubleshooting equipment when necessary.

Assistswith operationalaircraftcommunications, including uncontrolled airfield announcements and distributingaircraftmovement reports to field camps, other stations, firepersonneland various other departments.

Maintains knowledge of, and tracks, vehicle movements, fieldpartiesand Recreation groupsin accordance withthe USAP safe travel policy, and field camp check inpolicies. InitiatesEOC procedures asrequired.

Performs communication related data entryutilizingFirehouse Software, Word, Excel, Power Point,Outlookand other applications. Responsible foraccurateandtimelyreporting for all logs and reporting systems

Thoroughly communicates current and pertinent information during every shift exchange.

Coordinates international communications and relays information toappropriateagencies.

Handles sensitive information in a confidential manner andin accordance withPII/SI/PHI policies and procedures.

Interacts with the National Science Foundation, military and other agency officials, both over the phone and in person, in a professional and tactful manner.

Provides set-up and communications staffing personnel for the Emergency Operations Center (EOC) during emergency events and drills.

Coordinates radio communications asrequiredduring Fire Department,SARor mass casualty events/drills, and conveys instructions via UHF/VHF/HF/Satellite as directed by the EOC Director.

Notifies communications technicians when equipment malfunctions or failures occur.

Provides communication support to personnel in the field.

Monitorsvehicletravel away from station during winter and win-fly.  Initiates SAR procedures asrequired.

Works a varied schedule to ensure 24/7 coverage of the communications center. This can include working day shift, night shift and station holidays and events.

Assists Dispatch Communications Supervisor with special projects asrequired.

Performs other duties as assignedby the Lead Dispatcher.

RequiredEducation, Experience, Certificates and Licenses:

High School diploma orGED

Incident Command System (ICS) 100 and 200 certifications arerequiredfor offer consideration (training offered through FEMA).

2 years of emergency services (Fire, EMS, and/or Law Enforcement) dispatch experience.

Must hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification.

ExpectedSkills and Competencies:

Computer skillsrequired, including Word, Excel,PowerPointand e-mail applications. Good judgment and exceptional communication skills.

Must have an ability to independently prioritize requests by level of urgency.

Must have the ability to work unsupervised andpossibly aloneduring various levels of urgency and call volume.

Complies withapplicable safety, environment, health, and waste management policies and procedure.

Physical and/or Other Requirements:

Willingness and ability to deploy to Antarctica for extended periods

Successful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica

Successful completion of drug screening and background check required by employer

Successful completion of Federal Background Check required by the NSF

Must be willing and able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum as required by the position.

Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold as required by the position.

Mustparticipatein community programs, such as “house-mouse” (chores), “daisy-picking” (cleaning-up around the station), recycling efforts & safetyobjectives.

Valid Driver’s License issued in the United States

No clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC): Must be able to obtain andmaintainfacility credentials/authorization. Note: US Citizenship isrequiredfor facility credentials/authorization at this work location.

Safety- Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing andmaintaininga safe work environment. Asappropriate, each employeeis responsible forcompleting all training requirements and fulfilling all self-aid/buddyaid responsibilities,participatingin emergency response tasks, and serving on safety committees and teams.

Quality- Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations.Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance- Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policiespertaining tojob.

We are an equal opportunityemployerand all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Amentum is a drug free workplace.

Boots Required: Yes XNo

About the Company

Amentum

Government engineering and technical services provider

Amentum provides technical and engineering services to government agencies to support high-stakes missions such as space launch, nuclear cleanup, and military operations. Its offerings combine workforce, engineering, and mission-support capabilities across the full lifecycle—from planning and design to operations and sustainment—delivered as contracted services. The company differentiates itself through scale and breadth: formed from a spin-off and expanded by acquiring DynCorp and PAE, and later merging with Jacobs’ Critical Mission Solutions and Cyber & Intelligence units, making it one of the largest government services contractors with about 53,000 employees and a public listing (AMTM). Its main goal is to help the U.S. and its allies achieve mission success for critical national programs by providing comprehensive, reliable government-focused technical services.

Company size: 10,001+
Company stage: IPO
Headquarters: Chantilly, VA
Founded: 2020

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