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Service Corporation International

Provides funeral services, cemeteries, & cremation

Memorial Designer

Graphic DesignPosted on Nov 13
Full-timeDallas, TX, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience in a support role is required; customer service experience is preferred.
  • Proficiency with the Microsoft Office software suite, particularly Outlook, is required.
  • Strong attention to design detail is required.
  • The ability to learn computer-aided design (CAD) software is required.
  • The ability to continually improve skills and industry knowledge is required.
  • The ability to prioritize workload independently amid shifting priorities in a fast-paced environment is required.
  • The ability to lift up to 35 pounds is required.
  • The ability to work evenings and weekends to meet with clients is required.

Responsibilities

  • Design preliminary Good/Better/Best options for client families using intake information, culture, and the deceased’s relationship, applying computer-aided design (CAD) software.
  • Present CAD design options and product materials and color options during at-need arrangement or pre-need sales meetings; listen to client preferences and revise designs immediately, using creativity and knowledge of park, crypt, or mausoleum layouts to support product selection and finalize product and design decisions.
  • Update proprietary software with purchasing decisions and pricing.
  • Design the final memorial and select materials; obtain client approval of the design and product, revise as needed, and file pre-need designs according to procedures.
  • After at-need approval, order product materials, send the memorial design to the vendor, obtain an estimated delivery date, address vendor or manufacturer questions and issues, and follow up on delays.
  • Upon delivery, inspect materials and verify the design against original specifications, including font, font size, spacing, spelling, and artwork; resolve vendor issues, notify operations when the memorial is ready for installation, and notify the client after installation is complete.
  • Attend and actively participate in daily sales huddles to review past, current, and future three-day appointment schedule outcomes and status, discuss outstanding issues or required documents, and obtain information to prepare designs for assigned appointments.
  • Share positive feedback and staff recognition.

Desired Qualifications

  • Experience with database or CAD software is a plus.
  • Bilingual ability is a plus.

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1962

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