Part-Time
Staffing Coordinator
Jefferson Health
Academic health system
No salary listed
Philadelphia, PA, USA
In Person
 Administrative & Executive Assistance (1) |
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- A High School Diploma or GED is required.
- Less than one year of healthcare experience is required.
- At least six months of staffing experience is required.
- Knowledge of medical terminology, patient care needs, and the role of the interprofessional team is required.
- The ability to complete delegated tasks within the scope of the role is required.
- Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively is required.
- Understanding of effective communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting ideas, information, and needs, is required.
- The ability to work all shifts as needed is required.
- The ability to work 24 total hours every six weeks on weekend shifts is required.
- The ability to lift and carry 25 pounds, sit and stand frequently, and use a keyboard frequently is required; patient-care providers may also need to kneel, bend, squat, and perform cardiopulmonary resuscitation.
- Interact with co-workers, visitors, and other staff consistently with Jefferson's values.
- Recognize patients and their families or designated care partners while providing safe, compassionate, and coordinated care based on personal preferences, priorities, needs, cultural beliefs, and values.
- Communicate with and support the interprofessional team and designated care partners.
- Adjust nursing staff work schedules in accordance with established contracts, policies, and procedures for approval by the unit Nurse Manager or Nursing Supervisor.
- Review and validate projected census in the scheduling system to identify potential staffing shortages and surpluses for each unit or department for upcoming shifts.
- Communicate with charge nurses, unit managers, and/or the Nursing Supervisor to assess and confirm staffing needs for upcoming shifts.
- Develop staffing proposals for review by the Nursing Supervisor on off shifts using acuity, census, and available-staff information.
- Document staffing information with detail and accuracy.
- Escalate staffing issues according to the established departmental process.
- Manage staff calls related to absence notifications for scheduled shifts, convey the information to the Nursing Supervisor or Nurse Manager, and document it in the scheduling system.
- Communicate staffing changes to the Nurse Manager, Assistant Nurse Manager, or Nursing Supervisor in a timely manner verbally or by text page.
- Work with the unit Nurse Manager or Nursing Supervisor to determine staffing needs for upcoming shifts.
- Serve as a primary end user and system expert for scheduling software, including participating in its development, testing, implementation, and maintenance.
- Recommend continuous education and process-improvement initiatives related to office workflows and employee care.
- Participate on project committees and in staff meetings.
- Participate in training and orientation of new staff.
- Provide coaching and feedback to peers as appropriate.
- Answer telephone calls using the agreed protocol, forward calls as appropriate, take accurate messages, and return voicemail messages within the departmental timeframe.
Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.
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