Full-Time

Institutional Client Services Associate

Posted on 5/22/2024

Interactive Brokers

Interactive Brokers

1,001-5,000 employees

Trading platform with advanced liquidity tools

Fintech

Mid

London, UK

Required Skills
Market Research
Communications
Requirements
  • Strong knowledge of listed Equities, Options, Futures, and FX.
  • Analytical problem-solver with a passion for technology and financial markets.
  • Prior experience in international settlements or clearing operations is a plus.
  • University degree or higher.
  • At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution
Responsibilities
  • First point of contact for client queries, including but not limited to: Assistance with multiple trading platforms (desktop, mobile, browser), Resolution of trade-related queries (order entry, trade execution), Communication and escalation of high-level issues to relevant stakeholders, Relationship Management for key institutional clients, Project Management of platform and process enhancements, Other tasks including client training, general market research and development

Interactive Brokers LLC offers a comprehensive trading platform with a focus on liquidity and global products, leveraging over 45 years of trading technology expertise. The main technologies used include advanced trading tools and a focus on liquidity.

Company Stage

IPO

Total Funding

N/A

Headquarters

Greenwich, Connecticut

Founded

1977

Growth & Insights
Headcount

6 month growth

3%

1 year growth

5%

2 year growth

18%

Benefits

Competitive Pay with discretionary bonus packages which include company stock grants

Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage

Daily Lunch Allowance

401K Retirement Savings Plan (generous company match)

Wellness Incentives

Flexible Spending Accounts

Paid Personal Time and Sick Leave