Full-Time

Assistant Program Manager

Deadline 12/15/27
The Salvation Army

The Salvation Army

Christian social services nonprofit

No salary listed

Brooklyn, NY, USA

In Person

Associate's

Category
Social & Community Services (1)
Required Skills
CPR
First Aid
Requirements
  • A high school diploma with one year of experience in Human Services, including Social Work, Psychology, Special Education, or a related field is required.
  • One year of administrative experience is required.
  • At least two years of experience working with individuals diagnosed with intellectual disabilities is required.
  • AMAP, SCIP-R, and First Aid/CPR certification is required.
  • A valid driver’s license is required, including the ability to drive a large vehicle such as a wheelchair-accessible or 15-passenger van.
  • Maintain respect and consideration for residents being served.
Responsibilities
  • Coordinate and implement in-house programming, including assessments, goal planning, daily progress evaluation, monthly resident reviews, recreational program monitoring, community resource development, and maintaining the van trip log.
  • Ensure individuals receive required services, that day-to-day needs are met, and that services are delivered according to individual plans.
  • Assess individuals’ and families’ holistic needs and make, follow up on, and respond to internal and external service referrals.
  • Participate in cross-program service reviews supporting service delivery planning, coordination, and closure.
  • Organize records and ensure they remain current.
  • Participate in interdisciplinary team and staff meetings.
  • Create meeting agendas with the Program Manager, including committee reports, announcements, and staff concerns.
  • Collaborate with consultants, particularly the psychologist, on programming.
  • Follow through on recommendations from the Utilization Review committee and attend Utilization Review meetings when delegated.
  • Complete and maintain investigation certification related to incidents within the Developmental Disabilities Services program.
  • Ensure life-safety safeguards are implemented and followed.
  • Maintain and submit timely and accurate records and reports regarding individuals’ health and safety and program quality.
  • Submit, update, and close program incidents.
  • Maintain compliance with the Office for People With Developmental Disabilities and the Justice Center regarding incidents.
  • Make records available for Individual Program Review and Utilization Review.
  • Prepare Program Specialist staff schedules, including leave management and emergency coverage.
  • Ensure staffing patterns comply with facility policy.
  • Conduct supervisor meetings regarding programming and staffing issues.
  • Evaluate staff work performance through observations and performance counseling in conjunction with the Program Manager.
  • Ensure individuals receive or are assisted with skill development in activities of daily living, domestic living, recreation, and socialization.
  • Assist the Program Manager in developing and executing agency and program policies in accordance with Office for People With Developmental Disabilities and funding-agency guidelines.
  • Conduct frequent rounds across all shifts and report on safety, health, the physical environment, individual care, and programming quality.
  • Track medical appointments, communicate with the CMS, nurse, doctors, and managers, maintain medication inventory records, order refills, complete medical referrals, and conduct monthly medical-book reviews.
  • Coordinate transportation for day programming, recreation, medical appointments, and special requirements.
  • Ensure transportation for individuals to programs, community-inclusion activities, medical appointments, home visits, and other activities.
  • Complete Staff Information Entry Forms when escorting individuals to medical appointments.
  • Ensure timely receipt and availability of individuals’ toiletries, clothing, and personal effects.
  • Prepare day-program progress reports for Individual Treatment Team reviews as assigned.
  • Distribute petty cash to staff or collect petty cash receipts and submit them to the Program Manager.
  • Conduct monthly fire-evacuation drills involving staff on all shifts.
  • Participate in admission and discharge reviews and make recommendations to the Program Manager.
  • Develop monthly recreation schedules in consultation with the Program Manager.
  • Implement and monitor in-house and community recreational activities, providing hands-on assistance as needed.
  • Direct care as necessary.
  • Work the stated attendance schedule of 1:00 PM to 9:00 PM, Sunday through Thursday, and other times at the Program Manager’s discretion.
Desired Qualifications
  • An Associate’s Degree is preferred.

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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