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Stepful

Online MA and phlebotomy certification training

Senior GTM Strategy Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Have 7 or more years of experience, including experience in an operational role at a high-growth startup.
  • Be passionate about helping students access education.
  • Take a highly analytical, structured approach to breaking down complex problems.
  • Communicate clearly and concisely in writing and presentations.
  • Lead through influence and coordinate diverse stakeholders at various levels.
  • Be willing to maintain a high bar for execution and do what is needed to complete the work successfully.
  • Learn quickly through experimentation.

Responsibilities

  • Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics.
  • Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics.
  • Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making.
  • Identify gaps in performance and work with cross-functional partners to drive improvements.
  • Contribute to the development of business cases for program initiatives, investments, or optimizations.
  • Facilitate coordination across Sales, Customer Success, Learning, and Operations to ensure teams are aligned on program priorities.
  • Support integrated planning processes across functions to drive cohesive execution.
  • Identify and escalate risks, misalignment, or tradeoffs impacting program outcomes.
  • Help drive accountability across teams for delivering against shared goals.
  • Support coordination with instructors, subject matter experts, and other stakeholders for key initiatives and B2B opportunities.
  • Prepare program performance updates, risks, and insights for senior leadership reviews.
  • Partner with leadership on external stakeholder interactions, such as with accreditors, regulators, and trade associations.
  • Contribute program insights to resource allocation and prioritization discussions.

Desired Qualifications

  • Experience working in EdTech or HealthTech.

About the Company

Stepful

Online MA and phlebotomy certification training

Stepful offers online training programs for people who want to start careers as medical assistants or phlebotomists. Its courses are online and include both theory and practical elements such as clinical hours, plus preparation for national certification exams. Classes are designed to be completed in a few months. Tuition pays for the online courses, certification prep, and access to a network of healthcare employers, and Stepful partners with employers to help graduates find jobs. This helps students gain credentials and secure employment in healthcare. Unlike programs that only teach theory, Stepful combines learning with hands-on hours and job placement support, aiming to make healthcare careers more accessible. The company’s goal is to create economic opportunities by helping job seekers enter and advance in healthcare roles with solid certification and placement outcomes.

Company size
201-500
Company stage
Series C
Total funding
$122.9M
Headquarters
New York City, New York
Founded
2021

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