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Alter Domus

Fund administration and corporate services provider

Senior Officer 1 - Business, Client Support

Business AnalysisUpdated on Nov 14
Full-timeUnited StatesIn-person

About the Job

Requirements

  • Require 0–3 years of financial services experience in loan administration, fund accounting, fund administration, asset management, or Trustee operations.
  • Demonstrate expertise in the loan market and willingness to serve as a subject matter expert to other areas of the business.
  • Have excellent communication skills and problem-solving aptitude.
  • Have organizational and leadership skills and the ability to manage multiple projects or tasks at once.
  • Maintain a strong focus on customer service and satisfaction.

Responsibilities

  • Work with a team of business analysts and client support personnel related to CLO and syndicated loan software.
  • Serve as the primary internal and external contact for product queries and act as a product ambassador.
  • Work with the appropriate product team to finalize user requirements, understand business requirements and technical environments, and assist users in defining requirements.
  • Liaise between different product lines in Solvas Portfolio and Solvas Digitize.
  • Work independently with little or no direct supervision.
  • Work with the team to develop user requirements, estimations, specifications, and presentations; conduct regular development reviews and communicate project status in formal and informal settings.
  • Work with the product owner to create and manage Sprint plans, identify dependencies, and ensure alignment and allocation for smooth Sprint execution.
  • Provide regular, timely feedback to team members; proactively identify and resolve issues that may negatively affect deliverables; and seek innovative ways to remove obstacles.
  • Encourage collaboration and camaraderie with cross-geographical team members.
  • Apply a working understanding of quality assurance and software development processes and methodologies, and share knowledge with peers and development and QA groups.
  • Proactively manage risks and issues.

Desired Qualifications

  • Experience with financial software platforms such as Solvas Asset Management, IHS Markit (formerly WSO), Allvue Systems (formerly Black Mountain), and Sentry is helpful.
  • Familiarity or experience with software development, support, or operations teams is helpful but not required.
  • Exposure to computer programming languages such as SQL is helpful but not required.

About the Company

Alter Domus

Fund administration and corporate services provider

Alter Domus provides fund administration, corporate services, depositary services, transfer pricing, domiciliation and management company services to asset managers, lenders and asset owners, with a focus on private equity, real estate and debt capital markets. It works through a vertically integrated model with dedicated teams and technology across the value chain, supporting both stand-alone funds and large multi-jurisdictional funds via a global network of 35+ offices and 3,300+ employees. The company differentiates itself by combining deep alternative-investment knowledge with end-to-end service coverage, sector-specific expertise, and broad geographic reach tailored to its clients. Its goal is to help clients grow and operate more efficiently by providing comprehensive, hands-on, scalable solutions across jurisdictions and asset classes.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Luxembourg, Luxembourg
Founded
2003

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