Junior Supply Operations Specialist

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.

• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

We’re looking for a Junior Supply Operations Specialist who combines analytical thinking, strong organizational skills, and a hands-on approach to partner courier operations.

You’re someone who enjoys working with people, solving operational problems, and improving processes. You also enjoy working with data - understanding why something is happening, identifying patterns, and using insights to make thoughtful, evidence-based decisions. Whether you're onboarding new partner couriers, monitoring performance metrics, resolving operational issues, or supporting partner couriers through different communication channels, you stay organized, take initiative, and enjoy turning ideas into action.

If you’re motivated, detail-oriented, eager to learn, and ready to grow in a fast-paced environment, this role could be a great fit for you.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

This is a great opportunity to start your career in operations while supporting partner courier onboarding, engagement, performance, and day-to-day operational processes. You'll gain practical experience working with both people and data while helping us create a great experience for partner couriers, restaurants, and customers.

Beyond supporting daily operations, you'll also work with engagement, quality, and utilization metrics. You'll help identify trends, improve processes, and support data-informed decisions that strengthen partner courier operations and performance.

Monthly gross salary: 1945 GEL
Probation period: 6 months

Main tasks and responsibilities:

• Support the onboarding and training of new partner couriers, helping ensure they have the information and guidance needed to start successfully

• Support existing partner couriers and help resolve day-to-day operational issues through multiple communication channels

• Communicate clearly and effectively with partner couriers, both verbally and in writing

• Analyze data and monitor engagement, quality, and utilization metrics to help ensure a great experience for customers, restaurants, and partner couriers

• Maintain operational trackers, prepare reports, and use data to identify trends and opportunities to improve partner courier engagement, performance, and operational processes

• Support Supply Operations projects by working closely with your manager and the wider team, helping coordinate initiatives and contributing ideas to improve processes and the partner courier experience

• Contribute to building effective and scalable support processes in a challenging, fast-growing environment

About you:

• You're excited to build a career in operations and contribute to the development of Bolt Food's partner courier operations

• You enjoy solving problems using data, research, and logical thinking, and you're comfortable working with spreadsheets, trackers, and different sources of information

• You're detail-oriented, highly organized, and able to manage multiple priorities while following tasks through to completion

• You take initiative, communicate clearly, and proactively look for solutions to problems

• You're resilient and persistent when facing challenges and don't give up easily when obstacles arise

• You're passionate about new technologies and food delivery

• You're fluent in written and spoken English and Georgian and are comfortable using Google Workspace or Microsoft Office, particularly Sheets (Excel), Docs (Word), and Slides (PowerPoint)

We care more about your mindset than your background. We're looking for someone who is analytical, curious, organized, enjoys solving problems, and is excited to learn. Even if you don't tick every box, we'd still love to hear from you.

Why you’ll love it here:

• Play a direct role in shaping the future of food delivery.

• Work with some of the smartest people in the world in fast-moving, autonomous teams.

• Accelerate your professional growth with unique career opportunities.

• Take advantage of free delivery in the Bolt Food application.

• Enjoy fresh fruits in the office.

• Take care of your physical and mental health with our wellness perks.

• Enjoy various team events to get to know your colleagues.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.