A

Action Property Management

HOA property management and resident services

Regional Manager - Engineering Services

Full-TimeUpdated on 10/23/2026
$130k - $150k
Senior
Bachelor's
Dallas, TX, USA
Hybrid
Facilities OperationsFacilities Management

About the job

Requirements
  • A minimum of 7 years of experience in building engineering, facilities maintenance, or related operations is preferred.
  • Prior experience supervising or leading engineering and maintenance personnel is required.
  • Comprehensive knowledge of mechanical, electrical, plumbing, heating, ventilation, and air conditioning, building automation, and fire/life safety systems is required.
  • Working knowledge of applicable building codes, regulatory requirements, and workplace safety standards is required.
  • Technical troubleshooting, project management, and problem-solving skills are required.
  • Ability to work independently, manage competing priorities, and collaborate with multiple stakeholders is required.
  • Proficiency with Microsoft Office and familiarity with maintenance management software are preferred.
  • A valid driver's license and ability to travel between assigned properties are required.
  • A high school diploma or equivalent is required.
  • Technical education or training in engineering, facilities management, or a related field is preferred.
  • A bachelor's degree is preferred.
  • EPA Technician Certification is required.
  • EPA Universal Section 608 certification is required.
  • An HVAC certificate is required.
  • High Rise Fire Safety Director certification must be obtained within six months of hire.
  • Ability to frequently stand, walk, bend, and lift, including lifting up to 75 pounds as needed, is required.
Responsibilities
  • Oversee maintenance programs for mechanical, electrical, plumbing, heating, ventilation, and air conditioning, and fire/life safety systems.
  • Develop and implement standardized preventative maintenance programs, inspection procedures, and reporting systems.
  • Conduct property inspections to evaluate equipment conditions, maintenance standards, safety, and regulatory compliance.
  • Identify opportunities to improve building performance, energy efficiency, and operational costs.
  • Provide technical guidance and troubleshooting support to General Managers and onsite engineering teams.
  • Ensure compliance with applicable building codes, permits, inspections, and safety requirements.
  • Assist with developing scopes of work, evaluating vendor proposals, and reviewing service contracts.
  • Provide technical oversight and recommendations for major repairs, equipment replacements, and capital improvement projects.
  • Identify cost-saving opportunities through vendor partnerships, purchasing programs, and utility incentives.
  • Support management teams in addressing escalated engineering concerns and presenting recommendations to Boards of Directors.
  • Coach, mentor, and train Chief Engineers, Building Engineers, and maintenance personnel.
  • Evaluate technical capabilities, identify training needs, and establish engineering best practices.
  • Partner with Talent Acquisition and management teams to interview and assess engineering candidates.
  • Supervise designated roving maintenance and in-unit service teams, ensuring service quality, productivity, and financial performance.
  • Facilitate engineering meetings and training sessions to promote collaboration and consistency.
  • Prepare inspection reports, maintenance assessments, and recommendations for management and Boards of Directors.
  • Support engineering operations during new property transitions, building commissioning, and startup activities.
  • Develop emergency response procedures and provide assistance during property emergencies.
  • Provide temporary onsite engineering coverage when needed.
  • Support business development efforts, special maintenance projects, and other engineering initiatives.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience with high-rise residential, luxury condominium, hospitality, or commercial buildings is strongly preferred.

About the company

A

Action Property Management

View

Action Life (Action Property Management) manages homeowner associations in California, serving single-family homes, PUDs, condominiums, townhomes, and urban communities. It earns revenue via service fees from HOAs and developers. Its products are a suite of property-management services that cover financials and resident management, including bill pay, autopay, eStatements, ledger management, payment history tracking, board portal access, document management, action lists, directors' reports, financial reporting, work orders, resident management, and non-compliance tracking. The company differentiates itself by being the largest privately owned HOA management firm in California with strong client retention and positive resident scorecards. Its goal is to improve residents’ living experiences through efficient, high-quality management and service delivery.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Irvine, California

Founded

1984

Get referred to Action Property Management

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 BBB named Action Property Management a Torch Awards for Ethics finalist.
  • February 2026 Great Place to Work certified Action for the second straight year.
  • August 2025 brand refresh modernized Action’s website and materials for growth.

What critics are saying

  • October 2025 data-breach investigations allege unauthorized access to Action’s network and resident data.
  • June 2026 Indeed reviews criticize biased managers and inconsistent policies, hurting retention.
  • A second breach would trigger board defections across California renewals in 2026–2027.

What makes Action Property Management unique

  • Action manages Millennium Tower San Francisco’s Forbes VERIFIED luxury residences in 2026.
  • Its January 2026 Zendesk AI rollout cut first response times 81 percent.
  • Action Life supports hundreds of HOAs with association-specific resident portals and knowledge bases.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Paid Vacation
  • Flexible Work Hours
  • Hybrid Work Options
  • Wellness Program
  • Mental Health Support
  • Gym Membership
  • Phone/Internet Stipend
  • Home Office Stipend
  • Conference Attendance Budget

Growth & Insights and Company News

6 month growth

0%

1 year growth

1%

2 year growth

1%
Action Property Management
Mar 1st, 2026
Action Property Management leader Carla Gatza earns Global Recognition for workplace excellence.

Action Property Management leader Carla Gatza earns Global Recognition for workplace excellence. Irvine, CA - March 2026 Carla Gatza, Senior Vice President of People & Culture at Action Property Management, has been awarded a 2026 Global Recognition Award in the leadership category, highlighting her impact on workplace culture and organizational performance. The award recognizes Gatza's disciplined leadership approach and her ability to build high-performing teams through a people-first strategy that delivers measurable results. Evaluators noted her consistent execution across leadership fundamentals, including strategy, employee engagement, and ethical decision-making. A leadership model built on results. Gatza stood out among candidates by achieving top scores across all three core evaluation areas: vision and strategy implementation, the ability to inspire and motivate, and integrity in leadership. Each category received the highest possible rating, placing her among a select group of leaders recognized for comprehensive excellence. Her leadership has translated into tangible outcomes at Action Property Management, most notably in employee retention. Under her direction, the company has achieved a manager retention rate four times higher than the industry average, a significant benchmark in an industry often challenged by burnout and turnover. Redefining workplace culture in HOA Management. Within the homeowners association industry, stability at the manager level directly impacts community experience. Gatza's approach focuses on aligning talent with purpose, ensuring team members are placed in roles where they can succeed and grow. Rather than treating company values as abstract ideals, she has embedded them into daily operations as measurable standards. This structure is reinforced through ongoing feedback, mentorship, and professional development programs that support long-term career growth. Her framework emphasizes a balance of accountability and trust, creating an environment where employees are empowered while still held to clear performance expectations. From culture to community impact. The effects of Gatza's leadership extend beyond the workplace. Strong internal culture has enabled Action Property Management to deliver more consistent, reliable service to the communities it manages. In an industry where turnover can disrupt board relationships and resident experience, this level of organizational stability provides a competitive advantage and strengthens long-term community outcomes. As one award spokesperson noted, Gatza's leadership reflects a model where individuals are "trusted to lead" and motivated to perform at their highest level. Setting a new standard. The Global Recognition Awards uses a structured evaluation model to compare candidates across industries, focusing on sustained impact rather than isolated achievements. Gatza's recognition underscores a broader shift in leadership standards, where culture, performance, and people development are increasingly seen as interconnected drivers of success. For Action Property Management, the recognition reinforces a core belief: investing in people is not a supporting strategy. It is the strategy.