Associate Application Analyst - Patient Management

Responsibilities

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst – Patient Management.

The Associate Application Analyst – Patient Management supports the implementation of UHS applications.  Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center.  Implements modifications to existing applications that will effectively accomplish desired objectives.  Provides technical support to UHS entities as needed.  Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team.

Key Responsibilities include:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Provides system change management support to the acute care facilities and physician offices and other UHS employees for requested changes and/or enhancements
• Works closely with operations to modify the Cerner system for any registration or scheduling changes, enhancements, or break/fix solutions.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.

Qualifications

Position Requirements:

• This position requires Technical School, two years college or an Associate’s degree in Computer Science or Information Systems. No working experience is required. Up to one year of experience would enhance the skills and abilities necessary to perform this job.
• Basic knowledge of system application implementation, enhancement and support methods and practices.
• Basic knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.  
• Basic knowledge of IS standards and quality methods and metrics. 
• Basic knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications. 
• Language proficiency in English, with excellent written and verbal fluency. 
• Experience working in a hospital or physician office is preferred but not required.

Travel Requirements: 20-30% (depending on projects)

This opportunity provides the following:

• UHS is Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams  

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.