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Avam

Sales Development Representative - Industrial Quality Control

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeScottsdale, AZ, USA$55k - $70kIn-person

About the Job

Requirements

  • Experience in sales development, inside sales, business development, or customer-facing work is sought, preferably involving scientific products, laboratory supplies, pharmaceutical manufacturing, or industrial markets.
  • Laboratory, microbiology, or quality-control experience paired with strong communication skills and interest in commercial work is also suitable.
  • Confidence initiating conversations with new people, including through outbound phone calls.
  • Ability to research organizations, identify relevant contacts, and tailor outreach to their operations.
  • Curiosity about microbiology, manufacturing quality, and the role laboratory testing plays in production.
  • Clear written and verbal communication, strong listening skills, and professional follow-through.
  • Organization and discipline in managing multiple accounts, outreach activities, and follow-up commitments.
  • Resilience, receptiveness to coaching, and ability to learn from rejection and improve.
  • Ability to collaborate with Account Executives, marketing, product specialists, and scientific teams.

Responsibilities

  • Research and prioritize target accounts across pharmaceutical manufacturing, industrial biotechnology, fermentation-based production, and third-party quality-control testing.
  • Identify relevant decision-makers, including quality-control microbiology leaders, laboratory managers, quality assurance teams, manufacturing-quality leaders, and procurement stakeholders.
  • Execute personalized outreach through phone calls, email, LinkedIn, and other appropriate channels.
  • Start conversations about customers’ testing workflows, current suppliers, purchasing needs, and operational challenges.
  • Communicate the value of culture media, reagents, and related microbiological testing products in clear, customer-relevant terms.
  • Qualify prospects based on application fit, testing needs, purchasing processes, timing, and willingness to evaluate alternative suppliers.
  • Schedule qualified discovery meetings and coordinate handoffs to the Account Executive, including account research and conversation notes.
  • Follow up on inbound inquiries, marketing responses, event contacts, and prospects who are not yet ready to purchase.
  • Partner with the Account Executive to refine account priorities, outreach sequences, and messaging based on prospect feedback.
  • Maintain accurate contact records, activities, qualification notes, and next steps in the customer relationship management system.
  • Bring recurring customer questions and objections to the sales, marketing, and product teams.
  • Involve scientific specialists when conversations require detailed technical guidance or application-specific evaluation.

Desired Qualifications

  • Experience with culture media, sterility testing, pharmaceutical quality control, industrial microbiology, fermentation, or laboratory consumables.
  • Familiarity with customer relationship management systems, sales engagement tools, and structured outbound prospecting.
  • A degree in microbiology, biology, biotechnology, chemistry, business, or a related field is helpful but not required.

About the Company

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