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Floor & Decor

Multi-channel retailer of hard-surface flooring

Maintenance Specialist

Facilities ManagementUpdated on Nov 12
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • A bachelor's degree in General Business is required, although relevant experience may substitute for education at a rate of one calendar year of experience per academic year.
  • Three years of relevant experience are required, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
  • Experience managing a Maintenance department is required.
  • Strong administrative skills and advanced proficiency in Microsoft Office Suite, especially Excel, are required.
  • Skill in developing project presentations and updates is required.
  • The candidate must be detail-oriented, highly organized, and able to manage multiple projects and tasks simultaneously.
  • Excellent verbal and written communication skills are required.
  • The candidate must be able to work independently and exercise independent judgment to solve problems.
  • The candidate must be able to work as a business partner in a collaborative environment.
  • The candidate must be able to multitask and meet deadlines in a changing, fast-paced environment.
  • The candidate must be able to work hours exceeding eight per day or forty per week when needed.
  • The candidate must assist with dispatching and following up on emergency service calls outside typical business hours, including weekends.
  • Limited air and car travel is required.
  • The candidate must be able to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects; frequent standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling is also required.

Responsibilities

  • Assist the General Manager with day-to-day facility maintenance processes.
  • Analyze and determine HVAC, electrical, plumbing, mechanical, and structural needs, and perform basic repairs or oversee service providers’ work.
  • Maintain the computerized maintenance management system (CMMS), data, and file retention.
  • Receive, analyze, and dispatch routine and emergency maintenance and repair service requests for the Distribution Center.
  • Respond to emergency service calls by dispatching the appropriate vendor and communicating relevant information to leadership, vendors, and service providers.
  • Oversee preventive maintenance programs and adjust or create programs as needed to ensure proper equipment maintenance.
  • Develop and leverage vendor partnerships to ensure timely and cost-effective services for the Distribution Center.
  • Monitor and adjust spending based on the budget and facility priorities.
  • Review, approve, and verify the completion of service requests.
  • Coordinate and manage relationships with Store Operations and Facilities Maintenance to keep them appropriately informed about facility projects.
  • Monitor timely completion of punch lists, verify and document substantial completion, and accept warranty work completed by contractors.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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