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American Electric Power

Generates, transmits, and distributes electricity

DER Consumer Programs Manager

Business OperationsPosted on Nov 9
Full-time$116.3k - $151.1kIn-person

About the Job

Requirements

  • A bachelor's degree in business, economics, engineering, or a related field is required.
  • At least 8 years of experience or at least 3 years of direct experience in distributed energy resource-related activities is required.
  • In-depth knowledge of regulatory requirements for utility demand-side resource planning, acquisition, and implementation is required.
  • Mastery of complex utility resource-planning processes, including mathematical and statistical knowledge, is required.
  • Interpersonal, teamwork, verbal and written communication, and time and project management skills are required.
  • Leadership traits are required.
  • The role requires fostering a safety and health-focused work environment and developing a healthy, productive team culture.

Responsibilities

  • Lead and manage operating-company distributed energy resource consumer activities, including planning, acquisition, implementation, evaluation, and contract administration.
  • Provide overall direction to implement cost-beneficial programs, manage operations and maintenance budgets, and maintain regulatory compliance, including timely cost recovery, in coordination with other corporate functions.
  • Procure and manage vendors and employees working on distributed energy resources or behind-the-meter distributed generation, renewable technologies such as geothermal, new technologies, marketing, and branding.
  • Oversee distributed energy resource planning, acquisition, and evaluation; approve final program designs to meet goals and objectives.
  • Manage contractor selection through competitive bidding where applicable and manage associated contracts.
  • Oversee program promotion and implementation, employee and contractor training, measurement and verification, cost tracking, data collection, program administration, and metric reporting for company-sponsored programs.
  • Work with the central organization and sister utilities' distributed energy resource staff to evaluate programs, recommend new or modified programs and deliverables, and provide program support.
  • Ensure program goals and objectives are met, including overall budget targets and improved customer engagement and satisfaction; maintain working relationships with state regulators and regulatory agency staff.
  • Collaborate with central distributed energy resource staff and public policy to develop strategies, and monitor industry, regulatory, legislative, and external developments that may affect activities.
  • Analyze pending and enacted legislation related to distributed energy resources and work with external special-interest groups and state or operating-company task forces.
  • Manage and coach professional staff at multiple remote work locations.
  • Oversee direct reports' work to ensure compliance with company policies and goals; train and mentor direct reports to support their advancement.
  • Coordinate distributed energy resource activities with appropriate central and operating-company personnel and maintain working knowledge of relevant activities and their interrelationships.
  • Communicate expected deliverables, timelines, successes, process improvements, and roles and responsibilities to organizational units.
  • Distribute internal and external feedback to appropriate personnel and keep management, support staff, and regulatory interface personnel informed of activities, achievements, and progress for timely regulatory updates.
  • Work with support staff to ensure program data—including costs, participant levels, installed measures, projected impacts, and other metrics—is captured in the tracking system.
  • Identify business processes and systems affected by program implementation, notify responsible organizational units, and monitor planning and implementation of needed modifications or developments.
  • Coordinate customer marketing and engagement through television, radio, digital, web, and social media with Corporate Communications to align with messaging and branding standards; coordinate customer program implementation with Distribution.

Desired Qualifications

  • Previous supervisory or management experience is strongly preferred.
  • Relevant project management experience is desired.

About the Company

American Electric Power

Generates, transmits, and distributes electricity

American Electric Power (AEP) is a large U.S. electric utility that generates, transmits, and distributes electricity to more than five million customers across 11 states. It uses a mix of power sources—coal, natural gas, nuclear, and growing renewable energy—to run a wide network of transmission lines that deliver electricity from plants to homes and businesses. Revenue comes mainly from selling electricity, with rates regulated by state and federal authorities. AEP’s scale, its extensive transmission grid, and its mix of regulated services distinguish it from smaller utilities and pure energy producers. The company aims to provide reliable electric service, manage energy costs, and pursue a gradual shift toward cleaner energy while complying with regulatory requirements.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, OH
Founded
1906

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