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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Specialist

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Typically have 2–3 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience; the degree is desirable.
  • Know competitive marketplace trends and product offerings.
  • Know BMO Investment and BMO InvestorLine products and services.
  • A Canadian Investment Regulatory Exam and the Derivatives Exam must be completed within a specified time to become fully functional in the role.
  • Have some understanding of risk management and compliance.
  • Have specialized knowledge.
  • Have good verbal and written communication skills in French and English.
  • Have good organization skills.
  • Have good collaboration and team skills.
  • Have good analytical and problem-solving skills.
  • Be fluent in French and English to support clients and team members inside and/or outside Quebec.

Responsibilities

  • Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects.
  • Advise customers on wealth and investment strategies and products that meet their objectives.
  • Fulfill sales and service activities for customers in accordance with approved procedures.
  • Identify and make referrals to other business groups as needed.
  • May make outbound calls to customers and proactively look for opportunities to enhance customer experience by providing products that meet investment needs.
  • Stay abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided.
  • Provide professional-quality sales and service for customer and prospect inquiries, issues and requests.
  • Probe to understand customer needs and advise them through their unique investment needs.
  • Achieve sales targets with a focus on relevant investment products.
  • Manage transactional outcomes of customer contacts or refer customers to appropriate internal business groups.
  • Escalate complex or unresolved customer situations to senior managers as required.
  • Complete required documentation after customer interactions to ensure requests are accurately processed.
  • Maintain current knowledge of investment markets, practices and trends and integrate it into customer conversations professionally.
  • Integrate marketing promotions and programs into customer conversations where appropriate.
  • Maintain the confidentiality of customer and Bank information.
  • Identify and report suspicious patterns of activity suspected to be related to money laundering.
  • Adhere to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada consumer provision requirements, and Privacy Act provisions.
  • Complete complex and diverse tasks within given rules and limits, which may include handling escalations from other employees.
  • Analyze issues and determine next steps.
  • Perform broader work or accountabilities as assigned.
  • Take measured risks while protecting the bank by applying the Risk Management Framework in executing the role, in line with the Risk Culture and approved Risk Appetite; make sound, risk-informed decisions aligned with business strategy, protect assets, and adhere to applicable policy documents, laws and regulations.

Desired Qualifications

  • Completed Canadian Securities Course or be CIRO-licensed as an Investment Representative.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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