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Swiggy

India-based on-demand food delivery platform

Key Account Manager 1

Field SalesConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listed

About the Job

Requirements

  • Graduate with at least 2 years of experience in the sales domain.
  • Have good working knowledge and experience of e-commerce activities and online marketing channels.
  • Have effective communication skills.
  • Have an aptitude for sales.
  • Have analytical skills and good Excel skills.
  • Be able to identify, build, and use a wide network of contacts with people at all levels, internally and externally, and achieve results through a well-planned approach.
  • Recognize the need to adapt to change and implement appropriate solutions; identify opportunities and recommend or influence changes to improve the effectiveness and success of campaigns.

Responsibilities

  • Sign contracts with restaurants and handle inquiries from existing and new clients.
  • Gather sales leads from the market and proactively approach restaurants of all ratings to onboard them as Swiggy partners.
  • Maintain strong relationships with restaurant owners, advise them on market-related issues, and offer solutions.
  • Manage the sales administration function and operational performance reporting; streamline processes and systems where possible; and advise senior management on maximizing business relationships and fostering customer service.
  • Individually manage sales and develop a business plan covering sales, revenue, and agreed targets while promoting the organization's presence and controlling expenses; meet agreed targets.
  • Handle potential clients in the field as the first point of command.
  • Represent Swiggy in the market and uphold its values.

Desired Qualifications

  • Confident, pleasant, and proactive personality.
  • Work effectively as part of a team alongside people from diverse backgrounds.

About the Company

Swiggy

India-based on-demand food delivery platform

Swiggy is a food delivery platform in India that partners with a wide range of local restaurants to bring meals to customers through its app and website. The service works by coordinating a large network of pick-up and delivery partners to route orders, process payments, and provide real-time tracking and 24/7 support, with options like Swiggy Super for free deliveries and discounts. It earns revenue from order commissions, advertising, and restaurant partnerships, and differentiates itself by prioritizing customer experience, fast delivery, and continuous technology and logistics improvements. Its goal is to offer convenient, fast food delivery across India and to grow its delivery network and revenue in a competitive market.

Company size
10,001+
Company stage
IPO
Headquarters
Bengaluru, India
Founded
2014

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