Associate Technical Lead-ITSM
Embitel Technologies
Associate Technical Lead-ITSM
Embitel Technologies
Product engineering for automotive and ecommerce
About the Company
Embitel Technologies is a Volkswagen AG (VW) Group Company. VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi, Lamborghini, Porsche, Bugatti, Bentley, Ducati (motorcycles), Skoda, SEAT, Scania, MAN and Volkswagen commercial vehicles.
Job Description:
rocess Management: Develop and maintain ITSM processes like incident, problem, change, and request management. Tool Administration: Configure and maintain ITSM platforms (e.g., ServiceNow, Jira Service Management, BMC). Service Delivery: Monitor service levels, analyze performance, and identify areas for improvement. User Support: Act as an escalation point for service issues and optimize the support workflow. Continuous Improvement: Identify, test, and implement improvements in IT infrastructure and services.Working with Embitel
• Freedom to challenge norms, make mistakes, learn and grow
• There is no ‘I’ in word ‘Team’ and no hierarchy at Embitel
• Employees of Embitel are partners of our excellence and growth. And they are at the core of
organization’s Mission and Vision
To explore an exciting & progressive Career development at Embitel India:
• Visit us at: www.embitel.com
• Follow us at https://www.linkedin.com/company/embitel-technologies-india
Product engineering for automotive and ecommerce
Embitel Technologies provides Product Engineering Services for automotive and IoT, along with Digital Commerce services for Magento and SAP Hybris. It develops embedded software and hardware, AUTOSAR stacks, in-vehicle networks, ADAS, and HMI/UI, plus model-based development and ISO 26262 safety work; in commerce, it builds and manages Magento and hybris stores with strategy, design, integration, migration, mobile solutions, and ongoing support. The company differentiates itself through a strong automotive-and-retail focus, German-quality standards like CMMI Level 3 and ISO certifications, and global partnerships, backed by a proven client track record. Its goal is to turn automotive and IoT concepts into working products and enable scalable, secure omnichannel commerce for businesses.
Explore more opportunities at Embitel Technologies