Sisel International

Manufactures personal care products and supplements

International Coordinator

Business OperationsPosted on Nov 11

Full-timeSpringville, UT, USANo salary listedIn-person

About the Job

Requirements

One to three years of experience in domestic or international coordination is preferred but not required.
A bachelor's degree in business or a related field is required.
Fluency in Japanese is required.
Proficiency in Microsoft Office, including advanced Excel skills for data analysis, is required.
The role requires the ability to communicate persuasively, orally and in writing, with managers, staff, the public, supervisors, professional staff, consultants, agencies, and distributors.
The role requires the ability to remain organized, detail-oriented, and deadline-driven.
The role requires maturity, creativity, motivation, resistance to stress, flexibility, decisiveness, tact, respectfulness, and good judgment, as well as the ability to establish and maintain effective working relationships.

Responsibilities

Serve as the primary coordination point between U.S. departments and international markets, including Japan, Australia, and Europe.
Gather complete information from international markets when operational, system, payment, product, logistics, or other issues are reported.
Identify the appropriate internal owner and forward each issue with the necessary details.
Track issues and follow up with responsible departments until resolution.
Communicate status updates and final resolutions to international markets.
Track international product launches and registration timelines.
Coordinate registration samples and registration documentation.
Track certificates of analysis, certificates of insurance, formulas, specifications, artwork, and other required regulatory documents.
Follow up with Research and Development, Regulatory, Purchasing, Production, Marketing, and other responsible departments on outstanding items.
Communicate status and expected timelines to international markets.

Desired Qualifications

One to three years of experience in domestic or international coordination is preferred.

POSITION PURPOSE AND SCOPE:
Serve as the primary coordination point between U.S. headquarters and international markets, ensuring that communication, product launches, regulatory requests, marketing activities, logistics matters, and operational issues are routed to the appropriate internal owners, tracked, and followed through to completion.
The International Coordinator is responsible for coordination, communication, tracking, and escalation.
ESSENTIAL RESPONSIBILITIES:
International Communication & Issue Coordination

Serve as the primary coordination point between U.S. departments and international markets, including Japan, Australia, and Europe.
Gather complete information from the international market when an operational, system, payment, product, logistics, or other issue is reported.
Identify the appropriate internal owner and forward the issue with the necessary details.
Track the issue and follow up with the responsible department until resolution.
Communicate status updates and final resolution back to the international market.

Product Launch & Registration Coordination

Track international product launches and registration timelines
Coordinate registration samples and registration documentation.
Track COAs, COIs, formulas, specifications, artwork, and other required regulatory documents.
Follow up with R&D, Regulatory, Purchasing, Production, Marketing, and other responsible departments on outstanding items.
Communicate status and expected timelines to international markets.

EDUCATION/SKILLS:

1-3 years of experience in domestic/international coordination highly preferred, but not required.
Bachelor's Degree in business, or a related field.
fluent in Japanese.
Proficiency in Microsoft Office, with advanced skills in Excel for data analysis.

Excellent verbal and written communication skills to convey insights effectively.
Ability to remain organized, detail-oriented, and deadline-driven.
Must have the ability to communicate persuasively, both orally and in writing, with other managers, staff, and the public; must be mature, creative, highly motivated, resistant to stress, flexible, decisive, tactful, respectful, and use good judgment, and must have ability to establish and maintain effective relationships with supervisors, professional staff members, consultants, agencies, and distributors

PHYSICAL DEMANDS:

Position is required to sit, stand, walk, stoop, bend, reach and kneel. Lift up to 25lbs.

WORK ENVIRONMENT:

Noise, dust, lighting, temperature and physical/ergonomic hazards are typically of those usually found in an office environment.

About the Company

Sisel International

Manufactures personal care products and supplements

Sisel International develops and markets personal care products and dietary supplements. The company conducts scientific research to create formulas that emphasize potency, safety, and longevity, and it manufactures all products in-house under GMP standards to ensure high quality. Its lineup is designed with strong dosages and efficacious ingredients, across personal care items and dietary supplements. Sisel differentiates itself through its in-house production workflow, a science-focused approach, and a global presence in more than 40 countries, all while promoting a home-based business opportunity built on quality and integrity. The company’s goal is to offer safe, effective products and reliable income opportunities, with continued global expansion.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Springville, UT
Founded: 2006

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