Full-Time

Partner Manager

Confirmed live in the last 24 hours

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Mid, Senior

Remote in USA

Remote opportunity available in the Mid-Atlantic region (MD, PA, VA, DC, DE).

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Requirements
  • 3-5+ years Channel Account Management experience on-boarding channel partners for a software company in the enterprise software space.
  • Recent experience working for an emerging tech company.
  • In-depth knowledge and experience with recruiting partners, value-added resellers and Master/Sub Agencies.
  • Has met and/or exceeded own direct sales goals.
  • Must show proven methodology to prospect and build pipeline.
  • Proven track record of sustained over performance against sales quota and pipeline goals.
Responsibilities
  • You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory.
  • You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train and capture mindshare with our partners.
  • Our partner managers are instrumental in growing company revenue, so you’ll be working closely with partners and our sales team to source new business opportunities and achieve revenue goals.

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community initiatives like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's acquisition of Surfboard enhances its workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.
  • Launch of business-specific AI models provides a competitive edge in sales conversations.

What critics are saying

  • Emerging AI-driven platforms could erode Dialpad's market share.
  • Integration challenges from Surfboard acquisition may disrupt operations.
  • Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.
  • Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.
  • Dialpad's continuous innovation and fast feature releases set it apart from competitors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget