Pro Delivery Specialist

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group1 Porsche Westwood is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified PORSCHE PRO DELIVERY SPECIALIST to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
• Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.
• Supports the client advisor on product related tasks and activities.
• Fully explains vehicle features, application and benefits.
• Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
• Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
• Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
• Keeps abreast of new products, features, accessories, etc., and their benefits to clients
• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
• Maintains high ethical standards in all actions and maintains a professional appearance at all times.
• Demonstrates passion about brand and products.
• Assist in other areas of the Sales department and performs other administrative duties, as assigned.
• Exhibit the company’s core values at all times

Qualifications

• Must be well versed in automotive technology
• Previous retail experience a plus
• Confident in using new media (tablets, social media, etc)
• Background in product marketing helpful
• High School Diploma or equivalent
• Great attitude with a high-energy personality
• Confidence in your ability to be successful
• Outstanding communication skills both verbal and written
• Professional appearance and outstanding work ethic  
• Superior customer service skills

• Ability to work well in a process-driven environment

Benefits we offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

The compensation for the position is $25 an hour.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.