Policy Manager
TikTok
Policy Manager
TikTok
Short-form video platform with ads
We are seeking a highly strategic and collaborative policy professional to join TikTok’s Trust & Safety Policy team, with a focus on Account Integrity. This role will help shape and drive policy enforcement in areas related to account abuse and safety risks across the platform. The ideal candidate brings deep knowledge of online safety and platform abuse trends, along with strong judgment in balancing user safety, business impact, and enforcement feasibility. They should be comfortable working at the intersection of policy, product, operations, legal and communications, and have experience translating complex risk signals into clear, actionable policy and enforcement strategies. This person will play a critical role in evaluating emerging product risks, developing scalable policy responses, and partnering cross-functionally to launch effective solutions. The role also requires strong strategic program management skills to lead large, ambiguous initiatives from problem definition through implementation. Experience in content moderation, product policy, AI-enabled enforcement, and trust & safety is highly valued. Responsibilities: - Develop, maintain, and evolve global Trust & Safety policies related to Account Integrity. - Assess policy and safety risks associated with new products and provide clear recommendations that balance user safety, product objectives, legal considerations, and operational scalability. - Partner closely with Product, Legal, Public Policy, Communications, Operations, and Enforcement teams to design, negotiate, and implement policy solutions for complex account safety challenges. - Translate abuse trends, operational insights and external developments into clear policy guidance, enforcement frameworks, and platform mitigation strategies. - Drive the development of scalable enforcement approaches, including strategies that leverage automation, and human review to improve detection accuracy and policy effectiveness. - Lead large cross-functional projects from scoping through execution, ensuring alignment across stakeholders, clear decision-making, and timely delivery of policy outcomes. - Communicate policy rationale, tradeoffs, and recommendations clearly to diverse audiences, including leadership, regional teams, and cross-functional partners. - Monitor the evolving risk landscape related to account abuse and integrity harms, and proactively identify gaps, emerging threats, and opportunities to strengthen TikTok’s policy posture.
Minimum Qualification(s): - Bachelor’s degree or equivalent practical experience. - 3+ years of experience in trust & safety, public policy, tech policy, content moderation, platform integrity, or a related field. - Experience developing, interpreting, or operationalizing policies related to online safety, abuse prevention, or platform enforcement. - Demonstrated ability to work cross-functionally and influence stakeholders across Product, Legal, Communications, and Operations. - Strong written and verbal communication skills, with the ability to explain complex policy issues clearly and concisely. - Experience assessing risks associated with products, features, or user behaviors and translating findings into actionable recommendations. - Proven project or program management experience leading complex, multi-stakeholder initiatives. Preferred Qualification(s): - Experience working on account-integrity issues, or related platform abuse areas. - Experience in content moderation, trust & safety operations, or enforcement strategy within a technology company. - Familiarity with AI/ML-enabled enforcement systems and experience developing policy approaches for automated detection or decisioning. - Strong analytical skills, including experience using data and operational insights to inform decision-making. - Ability to exercise sound judgment in ambiguous, fast-moving, and high-stakes environments. - Advanced degree in public policy, law, international relations, communications, or a related discipline.
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $121600 - $208800 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
Explore more opportunities at TikTok