What will I be doing?

Zenoti, a leader in SaaS solutions for wellness companies, is seeking a highly qualified and experienced Chief of Staff to join our team. As a leader in our industry, we are committed to driving our corporate strategy, exploring new business opportunities, and maximizing our growth potential. If you are a strategic thinker with a track record of success in operations, project management, and executive support, we invite you to apply and contribute to our exciting journey.

Responsibilities

• Operations and Project Management:
  • Collaborate with the leadership team to generate and implement recommendations to operate and scale our programs and the overall business more efficiently.
  • Lead the planning, execution, and tracking of key initiatives and projects across the organization, ensuring alignment with the company’s strategic objectives.
  • Collaborate with cross-functional teams to drive operational excellence, improve processes, and enhance efficiency.
  • Set rhythms and cadences of staff meetings, gathering of feedback from 1:1s throughout the Operations organization, and synthesizing that into opportunities for improvement.

• Executive Support:
  • Provide strategic support to the executive team, including preparing presentations, analyzing KPIs, and managing communications with internal and external stakeholders.
  • Manage the schedule, priorities, and commitments, ensuring effective time management and alignment with the company’s strategic objectives.

• Strategic Planning and Analysis:
  • Contribute to the development and execution of the company’s strategic plan, including conducting market research, competitive analysis, and customer insights.
  • Analyze business performance, identify trends and opportunities, and provide data-driven recommendations to the executive team.

Skills and Experiences

• Minimum of 5-7 years of experience in operations, project management, and executive support, preferably in high-growth startups or relevant industries.
• Proven track record in successfully managing complex projects and initiatives.
• Strong understanding of business operations, process improvement, and project management methodologies.
• Exceptional analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proven results in working with C-level stakeholders and the ability to lead through influence.
• Academic pedigree with an MBA from a reputed institution.
• A big plus if you have previous experience as a Chief of Staff and/or in management consulting.