In-house Lawyer
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In-house Lawyer
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AI-driven SaaS customer support platform
Text S.A. provides AI-powered customer service software as a service (SaaS). Its Text App unifies live chat, a helpdesk, and AI agents in one workspace, with additional tools like ChatBot, HelpDesk, KnowledgeBase, and OpenWidget to manage multi-channel support. An AI agent can be trained on a company’s data to answer questions, handle tasks like lead generation, and hand complex issues to humans, enabling 24/7 automation and scalable support. The company differentiates itself with an integrated multi-product suite in a single platform, a large global customer base, and a public listing on the Warsaw Stock Exchange; its goal is to turn customer support into a revenue-driving, automated function.
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