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Assort Health

AI-powered healthcare call center automation

Engineering Manager

Engineering LeadershipPosted on Nov 10
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 5 years of software engineering experience, including at least 2 years in an engineering manager role.
  • A track record of building and leading high-performing engineering teams in fast-moving environments.
  • Strong engineering fundamentals and demonstrated ability to design, build, and scale production-grade applications or systems.
  • Ability to balance technical scalability, time-to-market, and user value under uncertainty.
  • Willingness to contribute across design, development, testing, and occasional support.
  • Comfort with rapid iteration, experimentation, and learning from failure.

Responsibilities

  • Lead a high-performing team of engineers, including hiring and coaching.
  • Work with the engineering team to develop features and products from the ground up.
  • Solve complex problems autonomously.
  • Drive design and architecture discussions and contribute ideas and perspectives.
  • Engage with healthcare professionals to tailor software solutions to real-world needs.
  • Contribute to an agile team, prioritizing rapid development and deployment.
  • Provide hands-on technical leadership when needed, including leading architecture reviews, debugging incidents alongside the team, and setting expectations for using AI coding tools to ship faster.

About the Company

Assort Health

AI-powered healthcare call center automation

Assort Health provides AI-powered call center support for healthcare providers, automating tasks like scheduling, follow-ups, prescription refills, and eligibility checks to improve efficiency and patient experience. The AI assistant works within the provider’s workflow, handling real-time changes and coordinating with patients and clinicians, while continuously monitoring quality to maintain service integrity. It integrates with healthcare systems using open standards like HL7, FHIR, and CSV and is offered as a subscription with tailored implementation plans. Its goal is to reduce staffing pressure, improve call resolution rates, and deliver a more patient-centric experience by automating administrative work and optimizing scheduling.

Company size
201-500
Company stage
Series C
Total funding
$221.5M
Headquarters
San Francisco, CA
Founded
2023

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