Infrastructure Systems Engineer

Team Overview and Job responsibilities

Part of the Global IT Center of Excellence you will part of a Global community of IT enthusiast located in Romania but directly working with our teams located all over the world and with our HQ.

Opportunities to travel for projects and support internationally.

Your main accountabilities are going to include:

• Act as a specialist for the Datacenter delivery and IT Operations in the Microsoft environment, becoming responsible for related projects delivery in your own reference area
• Contribute to the resolution of major service incidents, managing all their different phases: from service restoration and impact communication to post incidents reviews
• Coordinate internal and external resources
• Testing training documentation/materials and training execution.

Who are we looking for?

We are looking for candidates among the following key competences:

• A specialist in Datacenter delivery and IT Operations
• At least 8-10 years’ experience working on Service Management processes which are aligned to ITIL standards and best practices.
• At least 3-4 years’ experience working with Microsoft Operating Systems, Office 365, Azure, PowerShell, Azure Active Directory.
• Capability in coordinating internal and external resources, with IT from other countries
• Ability to manage Support and projects delivery mainly for Microsoft technologies on premise and in the cloud , Vmware environment, Database management, end-user support, ITMS Management
• Experience in service incident restoration, ensuring service restoration and impact communication, making it a priority.
• Expertise in testing documentation, execution, training material and deployment

The ideal candidate holds:

• Up to 5+ years of experience working with Microsoft Operating System, Office 365, Azure, PowerShell, Azure Active Directory
• A “hands-on” approach, working in a dynamic and fast paced environment
• Fluency in Italian both written and oral
• Good English written and oral communication skills​
• Desirable ITIL knowledge
• Experience working with Oracle, Microsoft SQL, PostgreSQL, MySQL on premises and Cloud is a plus
• Experience working with AWS, SCCM, InTune, Software distribution, ServiceNow ITSM, Performance Analytics, Natural Language, Power Shell, Backup solutions, Vmware, Hyper-V, NAS storages is a plus

Prysmian Group, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills and abilities, who will enhance the quality of service and contribute to the Group’s success. Prysmian Group is committed to the development of an organization that prioritizes talent, where people feel respected, appreciated and free to fully express their human potential. Prysmian Group strongly believes that diversity drives meritocracy and brings significant value at all levels of the organization, increases the possibility of capturing market opportunities and maximizing value for our customers and shareholders. Prysmian Group bases its decisions on principles of equality, with evaluations based on the type of position and with a focus on best practices so individuals succeed based on their efforts and skills and their alignment with applicable job requirements.
 
Line Managers, Hiring Managers, HR Corporate and HR Local are responsible for ensuring that diversity and inclusion are respected during the recruiting process. Unconscious bias and stereotypes must not influence our selection processes. We look for the best candidates and for the real value they can bring into the organization. We value meritocracy. We value diversity. We turn off our bias. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

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