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Poetic

AI-powered automation for high-stakes enterprise processes

Recruiting Operations Lead

Full-Time
$135k - $180k/yr
Mid, Senior
San Francisco, CA, USA
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • At least 4 years of recruiting operations experience at a high-growth startup.
  • Hands-on experience configuring and improving a modern applicant tracking system; direct Ashby experience is required.
  • Deep experience with talent tools and reporting, and the ability to build strategy from ambiguity.
  • Experience independently building AI-powered tools, automations, or internal applications to solve operational problems, and using modern AI tools to rapidly prototype and deploy practical solutions.
  • Analytical judgment and experience diagnosing operational inefficiencies, prioritizing improvements, and translating recruiting data into actionable recommendations.
  • Experience with data analytics.
Responsibilities
  • Own and scale the infrastructure supporting Poetic’s high-volume recruiting operation alongside the founding talent team.
  • Build reliable systems, analytics, and processes that enable efficient hiring as the company grows.
  • Own the recruiting technology stack, establish strong data foundations, and use AI and automation to improve team operations.
Desired Qualifications
  • Experience as one of the first talent hires at a startup.
  • Broader People Operations experience.
  • Experience with data enrichment and programming.
  • Experience organizing and coordinating events and complex logistics.

About the company

Poetic automates complex, high-stakes enterprise processes like fraud investigations, transaction monitoring, and disputes using programmable pipelines that learn like AI but run like code. Operators describe multi-hour workflows in natural language, and Poetic encodes that expertise into deterministic, auditable processes rather than relying on autonomous agents. The system delivers about 99% accuracy on automated tasks for Fortune 500 financial firms and counts SoFi and AIG as customers, with an eight-figure annual run rate in 2025. Its goal is to extend reliable, auditable automation to more regulated industries that require trusted, scalable workflow automation.

Company Size

51-200

Company Stage

Seed

Total Funding

$50M

Headquarters

Manhattan Beach, California

Founded

2023

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Simplify's Take

What believers are saying

  • Kleiner Perkins, OpenAI, and Founders Fund backed the June 2026 Series A.
  • Poetic reached an eight-figure run rate and profitability in 2025.
  • Fortune 500 financial customers already generated double-digit millions in savings by June 2026.

What critics are saying

  • A single workflow defect in fraud or underwriting triggers customer loss and regulatory scrutiny.
  • Workato, Appian, Camunda, and Pega already own enterprise automation budgets in 2026.
  • Poetic's four-person 2025 core must scale fast or the $500 million narrative collapses.

What makes Poetic unique

  • June 2026: Poetic runs deterministic enterprise workflows, not free-form agents.
  • Poetic claims 99%+ accuracy on SoFi fraud investigations and AIG underwriting.
  • Founder Markie Wagner rebuilt Forge into Poetic after Waymo and Delphi.

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Benefits

  • Remote Work Options

Growth & Insights and Company News

6 month growth

2%

1 year growth

2%

2 year growth

2%
Bloomberg
Jun 10th, 2026
OpenAI backs AI startup Poetic with $50M to automate compliance and underwriting

Poetic, an AI startup, has emerged from stealth with $50 million in funding from OpenAI and other investors. The company aims to help businesses streamline complex tasks including insurance underwriting and financial compliance.