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Kaiser Permanente

Integrated healthcare provider and payer platform

Health Information Management Coordinator 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or GED, or equivalent, or at least one year of experience working in a corporate or business office environment.
  • Follow clearly defined procedures and specific instructions to complete routine tasks with significant guidance.
  • Learn applicable policies and procedures to ensure medical record integrity.
  • Follow standard procedures to review and verify patient information, documentation, and clinician signatures in routine medical records for accuracy and completeness.

Responsibilities

  • Enter and gather data for routine census and delinquency reports as directed.
  • Support team members in communicating with providers to remedy basic documentation deficiencies.
  • Retrieve, complete, correct, amend, transcribe, scan, file, and maintain medical records under close supervision.
  • Collaborate with coworkers to address basic task issues, communicate work status, and escalate complex issues.
  • Adhere to established processes, procedures, and deadlines with guidance, and identify improvement opportunities within the role.

Desired Qualifications

  • Post-high-school coursework in medical terminology or equivalent related experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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