Regional Business Manager - Medsurg

Why Join Us

Why You’ll Love Working at CookAt Cook, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients’ lives since 1963, we’re committed to doing business with integrity and making a positive impact in the communities where we live and work.

We’re guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook, you’re not just starting a job, you’re building a career with purpose, in a company that invests in you.

What You Can Expect at CookThese are some ways we support our people across Cook: 

• Meaningful work & strong values: Contribute to improving patient care globally in a company known for high ethical standards and integrity.
• Competitive rewards & security: Competitive, performance-related compensation and benefits that support your health and financial wellbeing.
• Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible.  
• Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. 
• Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. 

Overview

The primary purpose of this position is to increase the MedSurg division’s sales and profitability in the business area. The Regional Business Manager is responsible for the execution of the clinical and commercial goals described in the Country Plan. The Regional Business Manager is responsible for all team members in the assigned area concerning hiring, managing, training, directing, developing, monitoring and motivating.

Responsibilities

The main responsibilities will encompass, but will not be limited to:

Manage the Business:

• Provide direction, support, training and guidance to all team members within the assigned business area to help achieve individual and organizational goals. This includes but is not limited to the following:
  • responsible for recruitment of division employees who report directly to the Regional Business Manager. All recruitment to be done with involvement of Human Resource Department
  • responsible for performance and disciplinary issues, up to and including dismissal, liaising with Human Resources to ensure that internal and legal procedures are adhered to
  • set sales targets and manage division KPI’s from a clinical and non-clinical perspective
• Actively monitor market share and potential in the assigned region.
• Manage pricing framework, sales plan in corporation with the Area Business Manager and Commercial Business Manager.
• Select, organize and participate in local and international exhibitions and meetings in corporation with the Area Business Manager.
• Maintain active relationships with key accounts and key regional physicians.
• Ensure that complaints are monitored and actively addressed in a consistent and timely manner and in accordance with company procedures.
• Review and Approve Expense Reports in accordance with company procedures.
• Perform and attend business reviews with local team.

Securing Employee Development and Organisational Culture:

• Provide ongoing coaching, mentoring, and feedback both formally through the performance management process and informally through daily discussions and interactions, while recognizing employees for their contributions.
• Ensure that roles and responsibilities, performance expectations, and training requirements are developed and clearly documented and communicated to each employee.
• Cultivate a safe, secure, and supportive environment where employees can thrive and morale is maintained.
• Responsible for performance and wage reviews for team members.
• Identify and develop current and future leadership.
• Maintain our culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
• Within scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.
• Employ a participative management style (lead by example) and be solution oriented, technically astute and receptive.
• Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policies.
  • utilize internal training programs, define training for local organization
  • ensure that all staff are being managed/appraised/trained appropriately
  • secure the Cook culture and comply with company guidelines & policies
  • define and lead initiatives aimed at developing staff including technical and commercial knowledge

Collabaration:

• Provide feed-back to the MedSurg Management Team regarding business plan, team performance, achievement, customer situations and sales activities.

Qualifications

• Previous experience managing and leading field based sales teams required.
• Previous, profit centre management experience in the medical device industry required.
• Language Skills - Excellent written and verbal command of English required.
• Formal business qualification preferred and/or a proven sales track record.
• High self-motivation and initiative.
• Decision making efficiency with an ability to focus on and progress key business goals.
• Leadership potential and an ability to motivate, engender loyalty and commitment in subordinates.
• Willingness to take appropriate risks for the execution of business strategy.
• Proven problem-solving skills.
• Excellent organizational skills.
• Availability and willingness to travel on company business.