Director National Outpatient Behavioral Health Clinics

Provides both direct clinical services and operational leadership for outpatient behavioral health services across Boys Town affiliate locations, including Central Florida, South Florida, Nevada, and Grand Island. Balances responsibilities in clinical practice and administrative leadership, ensuring high-quality patient care while advancing operational performance, workforce development, program growth, and strategic initiatives. Oversees National Clinic Directors and serves as a clinical and operational resource to national behavioral health teams. Maintains an active clinical caseload while supporting consistency, quality, and performance across national behavioral health services.

MAJOR RESPONSIBILITIES AND DUTIES:

• Maintains an active outpatient clinical caseload with a minimum productivity expectation of 60 billable units per month.
• Provides evidence-based behavioral health assessment, consultation, and treatment services consistent with licensure, professional standards, and organizational priorities.
• Completes timely, accurate, and compliant clinical documentation in accordance with organizational, payer, and regulatory requirements.
• Serves as supervising practitioner for trainees and training programs as assigned.
• Provides clinical consultation and expertise to national behavioral health providers and leadership teams.
• Assists in addressing complex clinical cases and supports implementation of evidence-based treatment practices across national locations.
• Maintains clinical competencies and remains current on emerging best practices in behavioral health care.
• Provides direct supervision, coaching, performance management, and professional development for National Clinic Directors, supporting operational performance, workforce planning, leadership growth, and achievement of service goals.
• Conducts regular meetings with National Clinic Directors to review clinic performance, staffing, access, quality outcomes, and strategic priorities.
• Facilitates monthly and as-needed National Behavioral Health All-Director meetings.
• Leads recruitment efforts for national behavioral health providers, including candidate evaluation, interviewing, and selection processes.
• Participates in recruitment and selection of post-doctoral fellows interested in national locations.
• Collaborates with National Clinic Directors regarding staffing plans, provider retention, succession planning, and workforce development.
• Establishes expectations and accountability measures that support achievement of clinical, operational, and financial goals.
• Provides regular reports and recommendations to the Vice President of Outpatient Behavioral Health Services.
• Participates in organizational leadership meetings and strategic planning activities as needed.
• Serves as the operational leader for national outpatient behavioral health services, providing oversight of national behavioral health clinics and ensuring consistent implementation of clinical and operational standards.
• Monitors clinic performance data, including access, productivity, quality outcomes, staffing utilization, referral trends, and patient satisfaction, to identify opportunities for service improvement and increased effectiveness.
• Supports National Clinic Directors in identifying operational challenges and implementing effective solutions.
• Promotes consistency of policies, procedures, clinical practices, and operational standards across national sites.
• Ensures compliance with accreditation, regulatory, payer, ethical, and organizational requirements.
• Partners with National Clinic Directors, Site Executive Directors, and finance leadership to achieve operational and financial goals.
• Reviews productivity, revenue, access, and utilization metrics and works collaboratively to develop improvement plans when needed.
• Provides oversight of key operational processes, including credentialing, payer enrollment, and revenue cycle performance.
• Participates in quarterly operational and financial review meetings.
• Assists with budget planning, forecasting, and resource allocation discussions.
• Identifies opportunities to improve operational efficiency, service delivery, and financial performance.
• Identifies and evaluates opportunities for expansion of behavioral health services across national locations.
• Develops new positions, programs, and service lines in response to organizational and community needs.
• Leads strategic behavioral health initiatives focused on service expansion, operational excellence, quality improvement, workforce development, and other organizational priorities.
• Supports referral development strategies and community partnerships that increase access to behavioral health services.
• Collaborates with organizational leaders to advance strategic growth objectives and long-term sustainability of national behavioral health programs.
• Leads quality improvement initiatives focused on patient outcomes, service excellence, accessibility, documentation quality, and operational effectiveness.
• Promotes high-quality, evidence-based behavioral health services by partnering with organizational and clinical leaders to ensure consistency in clinical standards and best practices across national locations.
• Supports implementation of outcome-informed care and continuous quality improvement efforts.
• Partners with the Director, Center for Behavioral Health (Outpatient Services), on shared clinical, training, and quality initiatives.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of credentialing and licensing; knowledge of medical terminology, billing, collections, and coding.
• Knowledge of organizational strategies and ability to apply those strategies in practice.
• High level of professionalism and interpersonal skills.
• Excellent critical thinking, analytical, and problem-solving skills.
• Strong computer skills in Microsoft Office, including Excel and Word.
• Ability to communicate effectively at all levels of the organization and with external business contacts while maintaining appropriate confidentiality.
• Ability to translate complex data into understandable conclusions and recommendations.
• Ability to make decisions in sensitive and complex situations and effectively communicate recommendations and outcomes.
• Ability to adapt to changing circumstances while maintaining procedural, regulatory, and ethical standards.

REQUIRED QUALIFICATIONS:

• Ph.D. or Psy.D. in Psychology from an accredited institution required.
• Licensed Psychologist required.
• Minimum 3 years of post-licensure clinical experience required.
• Minimum three years of leadership or management experience in a behavioral health or healthcare setting required.
• Ability to travel to affiliate locations as required.

• Demonstrated leadership, communication, organizational, and problem-solving skills required.
• Experience utilizing operational, quality, and productivity metrics to guide decision-making required.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks.  Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.