Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Attentive Team

Have you ever received a text message from your favorite brand with an incredible offer? Did you know that text message marketing delivers the highest ROI of any marketing channel? And that more customers than ever prefer to connect with brands via text? That is what we do at Attentive. We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

We’re building big things! Check out our tech blog here: https://tech.attentive.com/

About the Role

Our Search Platform team is the backbone of Attentive’s data infrastructure, processing, storing, and optimizing data at massive scale and speed. We handle billions of events from over 100 million customers daily, enabling near-real-time data insights and AI-driven capabilities through our Data, Optimization, and ML Platforms. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

As a Principal Software Engineer, you will be responsible for leading the design, development, and deployment of distributed data applications and contributing towards the betterment of engineering culture at Attentive. You will partner closely with cross-functional teams to create our high-impact search platform, delivering personalized experiences for our clients and their customers. Your role will also include mentoring engineers, driving technical excellence, and contributing to strategic planning for the engineering department.

This team is building the search platform that empowers our clients to curate audience segments, which Attentive uses across the platform to personalize content. By delivering more relevant and engaging messages, this drives higher performance for our clients and better experiences for their customers.

What You’ll Accomplish

Anticipate and advocate for the future of the Attentive platform, partnering with peers to proactively design solutions
Be the technical connector across engineering, product, and design to ensure we deliver high quality software, and innovative, impactful products
Contribute to company-wide engineering initiatives, including process improvements, infrastructure upgrades, and system enhancements
Provide technical leadership and mentorship to a team of engineers, ensuring growth and adherence to best practices
Multiply the effectiveness of others by facilitating cross-team work
Reduce the complexity of projects in order to get more done with less work

Your Expertise

10+ years experience as a Software Engineer with a focus on high throughput distributed systems
You have expertise developing with Java, Python, or Go and strong understanding of object-oriented design, algorithms, and optimization
You are knowledgeable about data modeling, data access, and data storage with relational and non-relational databases
You have a proven track record of architecting applications at scale, maintaining secure reliable infrastructure, and setting a high bar for quality
You are excited by the big, hard problems and look forward to identifying the areas of greatest need and creating plans to improve them
You are an empathetic communicator who can work seamlessly with technical and non-technical stakeholders
You are comfortable with ambiguity and are adept at using business goals to turn that ambiguity into clear deliverables

What We Use

Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $193,800 - $285,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-JK1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers’ success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Principal Software Engineer

Search Optimization

Attentive

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