PetroApp

Fuel-management platform for fleets and individuals

Account Management Specialist

Account ManagementConfirmed live in the last 24 hours

Full-timeCairo, Cairo Governorate, Egypt

About the Job

Requirements

A bachelor's degree in Business Administration, Marketing, Commerce, or a related field is required.
2–4 years of experience in Account Management, Customer Success, or a related role is required.
Proven experience in client relationship management and achieving sales targets is required.
Strong understanding of upselling and cross-selling techniques is required.
Excellent communication, negotiation, and presentation skills are required.
Strong customer-service and relationship-building skills are required.
Good analytical and problem-solving abilities are required.
A target-oriented approach, strong follow-up, and organizational skills are required.
Ability to manage multiple accounts and priorities simultaneously is required.
Proficiency in Microsoft Office, especially Excel, is required.
Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is required.

Responsibilities

Manage and maintain strong relationships with existing clients.
Act as the main point of contact and ensure a positive customer experience.
Understand client needs and recommend suitable PetroApp products and services.
Identify and maximize upselling and cross-selling opportunities.
Achieve monthly account management and sales targets.
Follow up on client requests, issues, and escalations to ensure timely resolution.
Coordinate with internal teams to address client requirements.
Monitor account performance, customer satisfaction, and retention.
Maintain accurate and up-to-date client information and records.
Prepare regular reports on account performance and sales activities.
Proactively identify opportunities to increase client engagement and revenue.

Account Management Specialist

PetroApp · Cairo, Egypt (Hybrid) · Full-time · Posted 2026-10-26

Workplace: hybrid

Department: Human Resources

Description

PetroApp is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution.

Our solution uses NFC technology to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations.

Today, PetroApp is expanding across 4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria, with a growing international team building technology solutions for the energy, transportation, and fleet management sectors.

What You’ll Do

Manage and maintain strong relationships with existing clients.
Act as the main point of contact and ensure a positive customer experience.
Understand client needs and recommend suitable PetroApp products and services.
Identify and maximize upselling and cross-selling opportunities.
Achieve monthly account management and sales targets.
Follow up on client requests, issues, and escalations to ensure timely resolution.
Coordinate with internal teams to address client requirements.
Monitor account performance, customer satisfaction, and retention.
Maintain accurate and up-to-date client information and records.
Prepare regular reports on account performance and sales activities.
Proactively identify opportunities to increase client engagement and revenue.

Requirements

Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
2–4 years of experience in Account Management, Customer Success, or a related role.
Proven experience in client relationship management and achieving sales targets.
Strong understanding of upselling and cross-selling techniques.
Excellent communication, negotiation, and presentation skills.
Strong customer-service and relationship-building skills.
Good analytical and problem-solving abilities.
Target-oriented with strong follow-up and organizational skills.
Ability to manage multiple accounts and priorities simultaneously.
Proficiency in MS Office, especially Excel.
Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses.

Benefits

Competitive salary and commissions.
Medical insurance.
Social insurance.
Hybrid work model (1 day working from home per week).
Learning and development opportunities.
Career growth and internal mobility.
A collaborative and supportive work environment.
Exposure to a fast-growing technology and fleet management business.

Apply

Apply at PetroApp

About the Company

PetroApp

Fuel-management platform for fleets and individuals

PetroApp provides a fuel-management and vehicle-budget platform for both fleet operators and individual drivers. Its system helps users manage, monitor, and control fuel consumption through a mobile-enabled platform that tracks usage, detects waste, and optimizes how fuel is distributed and spent. For businesses, it offers centralized oversight of fleet fuel expenses; for individuals, it helps optimize personal fuel budgets. Revenue likely comes from subscription or service fees for access to the fuel-management system. The product differs from many competitors by targeting emerging markets (Nigeria, Egypt, Thailand, Saudi Arabia) where cost control and fuel waste are critical, offering both B2B and B2C solutions in one platform, and focusing on actionable budgeting and spend optimization rather than just data reporting. PetroApp aims to reduce fuel waste, lower costs, and provide clear visibility into fuel expenses across vehicles.

Company size: 201-500
Company stage: Early VC
Total funding: $50M
Headquarters: Saudi Arabia
Founded: 2018

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