Full-Time
Customer Success Director
Confirmed live in the last 24 hours
Smartwyre
51-200 employees
Software and data services for agribusiness
Compensation Overview
$125k - $135kAnnually
Senior, Expert
Remote in USA
- 7-10 years of experience as a customer success professional – helping guide and build successful customer relationships
- A deep understanding of software (SaaS) businesses, with knowledge of both the subscription and renewal models; knowledge of the AgTech industry is a helpful bonus
- Proven track record working with Enterprise Customers – engaging with and developing business relationships with senior leaders
- Experience in a Strategic consulting capacity – building strategic plans to improve a customer’s business performance using software
- A passion for leveraging data to connect and deliver value for customers
- Strategizing and implementing strategic engagement plans to enhance customer satisfaction, retention, and account growth
- Ensuring a customer-centric focus across all business functions
- Delivering and communicating ROI throughout the customer lifecycle
- Analyzing data and metrics around customer engagement and growth
- Think creatively to identify new ways our customers can drive value from our software
Smartwyre provides software, data, and services specifically for the agricultural industry, catering to clients like growers, retailers, and suppliers. Its platform connects users with accurate and readily available information, enabling better decision-making. The main feature of Smartwyre is its extensive data catalog, which includes details on over 90,000 products and 1.5 million rebate and pricing combinations. This allows agribusinesses to manage pricing strategies effectively, making real-time adjustments to avoid earnings losses. Smartwyre operates on a subscription model, offering tools that help sales teams access vital information quickly, ensuring accurate pricing that reflects various programs. Additionally, the company provides resources such as case studies and industry reports to keep clients informed about trends in agribusiness. Smartwyre aims to enhance data accuracy and pricing strategies, ultimately improving business performance in the agribusiness sector.
Company Stage
Series A
Total Funding
$13.5M
Headquarters
Denver, Colorado
Founded
2018
6 month growth
↑ 3%1 year growth
↑ 15%2 year growth
↑ 80%
Simplify's Take
What believers are saying
- The partnership with Tenkoz enhances Smartwyre's market reach and data visibility, providing significant business insights for a large network of retail locations.
- High Alpha's investment in Smartwyre's Series A round will enable the company to expand its team and enhance its platform, driving further innovation and growth.
- Smartwyre's comprehensive resources, including case studies and industry reports, position it as a thought leader in the agribusiness sector, attracting top talent and clients.
What critics are saying
- The highly specialized focus on agribusiness may limit Smartwyre's market expansion opportunities outside this sector.
- Dependence on partnerships like Tenkoz means that any disruption in these relationships could significantly impact Smartwyre's business operations.
What makes Smartwyre unique
- Smartwyre's extensive data catalog with over 90,000 products and 1.5 million rebate and pricing combinations offers unparalleled pricing strategy management in the agribusiness sector.
- The platform's ability to provide real-time pricing adjustments and accurate margin views helps clients avoid earnings losses, a feature not commonly found in competitors' offerings.
- Smartwyre's focus on the agribusiness market, combined with its subscription-based model, ensures a steady revenue stream and specialized service tailored to industry needs.
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