Davies North America

Global insurance professional services and tech

Senior Manager MCL

Claims AdjudicationPosted on Nov 11

Full-timeRemote in UKNo salary listedRemote

About the Job

Requirements

Strong experience in property loss adjusting, including a proven track record of handling High Net Worth claims.
Strong technical knowledge of property claims.
Excellent communication and relationship-building skills.
Confidence managing demanding customers and complex situations.
Ability to prioritize effectively in a fast-moving environment.
A flexible, resilient, and solutions-focused approach.
A full clean driving licence.

Responsibilities

Manage High Net Worth, Major Loss, and complex property claims from start to finish, including subsidence and escape of oil.
Take ownership of a caseload, proactively progress claims, and keep all parties informed.
Provide technically accurate advice, reports, and recommendations.
Deliver a highly personalized service to customers, particularly on sensitive or significant losses.
Build trusted relationships with policyholders, insurers, brokers, and other stakeholders.
Work to individual client requirements, service standards, and key performance indicators.
Collaborate with colleagues and specialist businesses across Davies to achieve the best outcome for policyholders.
Support existing client relationships and identify opportunities to develop further business.
Participate in an out-of-hours rota of approximately one week in three for a specific client.

Desired Qualifications

Experience of Major Loss claims.
Progress towards ACILA or FCILA, or another relevant professional qualification.

High Net Worth & Major Loss Adjuster

Are you an experienced Property Loss Adjuster looking to work on more technically challenging and complex claims?

We’re looking for an accomplished adjuster to manage a varied caseload of High Net Worth, Major Loss and complex property claims, including subsidence and escape of oil. You’ll have the autonomy to manage losses from initial instruction through to resolution, working closely with policyholders, insurers, brokers and other specialists to deliver an exceptional service.

What you’ll be doing

Managing High Net Worth, Major Loss and complex property claims from start to finish.
Taking ownership of your caseload, proactively progressing claims and keeping all parties informed.
Providing technically accurate advice, reports and recommendations.
Delivering a highly personalised service to customers, particularly on sensitive or significant losses.
Building trusted relationships with policyholders, insurers, brokers and other stakeholders.
Working to individual client requirements, service standards and KPIs.
Collaborating with colleagues and specialist businesses across Davies to achieve the best outcome for policyholders.
Supporting existing client relationships and identifying opportunities to develop further business.
Participating in an out-of-hours rota of approximately 1 week in 3 for a specific client.

You’ll already have strong experience within property loss adjusting, including a proven track record of handling High Net Worth claims. Experience of Major Loss claims would be particularly valuable.
You’ll also bring:
Strong technical knowledge of property claims.

Excellent communication and relationship-building skills.
The confidence to manage demanding customers and complex situations.
The ability to prioritise effectively in a fast-moving environment.
A flexible, resilient and solutions-focused approach.
Progress towards ACILA or FCILA, or another relevant professional qualification, would be advantageous.
A full clean driving licence.

This is a great opportunity for an experienced adjuster who enjoys technically challenging losses, values autonomy and wants to deliver a genuinely high-quality service to customers when it matters most.
#INDNW

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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