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HSO

Global partner implementing Dynamics 365 ERP

Lead Consultant Microsoft Dynamics CRM

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeGermanyNo salary listedHybrid

About the Job

Requirements

  • Several years of experience consulting on and implementing Microsoft Dynamics 365 CRM in a leadership role.
  • Strong process understanding in sales, marketing, or customer service.
  • Deep understanding of the Microsoft Power Platform; initial experience with Copilot Studio or Azure AI Services is desirable.
  • Very good German and good English language skills, spoken and written.
  • A consulting mindset focused on solving business problems rather than selling features.

Responsibilities

  • Lead complex enterprise projects professionally and advise customers at C-level on business-process transformation from traditional CRM to intelligent, data-driven platforms.
  • Plan tasks, coordinate with internal and external stakeholders, and ensure smooth team implementation.
  • Support the sales process by developing concepts, delivering presentations, and acting as a solution expert.
  • Deliver customer training and workshops on effective use of Dynamics 365.
  • Support customers after go-live and guide continuous optimization through managed services.
  • Integrate Microsoft Copilot and Agentic AI concepts into solution architecture and explain how generative AI can create competitive advantages for customers.
  • Provide technical leadership to the team, promote best practices, and establish a value-first consulting mindset.
  • Own solution design and ensure implementations work technically and deliver measurable business value.

Desired Qualifications

  • Initial experience with Copilot Studio or Azure AI Services.

About the Company

HSO

Global partner implementing Dynamics 365 ERP

HSO is a global Microsoft-focused partner that helps organizations modernize finance and operations on Dynamics 365. It develops and sells proprietary apps for Dynamics 365 that integrate with Azure, SharePoint, and Office 365, and are marketed on AppSource. The company reaches customers worldwide through a partner network and provides implementation, managed services, and knowledge-sharing content. Its goal is to help clients optimize ERP and operations on Microsoft technologies while expanding access to tailored, supported solutions across markets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
1987

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