Advanced Biological Laboratories

Medical technology and diagnostics software provider

Field Application Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeBarcelona, SpainNo salary listed

About the Job

Requirements

A degree in Chemistry, Biochemistry, Molecular Biology, Genetics, or Medicine, or vocational training with a specialization in one of those subjects.
At least 3 years of hands-on experience in sequencing; experience in a clinical laboratory setting, as a trainer, or as a field application specialist is ideal.
Understanding of data analysis, software applications, and/or bioinformatics tools and programs.
Ability to translate complex clinical, medical, and diagnostic issues into clear language and illustrations.
Effective communication and teaching skills, especially for online training.
Commitment to providing customer service.
A pragmatic, problem-solving, and deadline-oriented approach.
A collaborative, analytical, structured, and thorough work style.
Willingness to travel up to 80%.
Excellent English and Spanish language skills.

Responsibilities

Provide first- and second-level application support for the molecular and gene testing product portfolio, including PCR, Sanger sequencing, and next-generation sequencing, and support device installation.
Support affiliates and distributors with application-related tasks, including installation, demonstrations, on-site validation, training, and troubleshooting.
Ensure product updates, complaint handling, and post-marketing surveillance are handled efficiently and effectively.
Develop and conduct product and application training.
Support customer relationship management by understanding customer needs, setting appropriate product and performance expectations, and gathering competitive market intelligence and information about new sales opportunities.
Share information with Product Marketing, Scientific, Technical, Research and Development, Quality Management, and other teams to support accurate marketing and further product development.
Take responsibility for application-related collaborations.
Support the organization of and participate in user group meetings, workshops, and exhibitions.

Desired Qualifications

Knowledge of other European languages, such as French.

Job Description

ABL is looking for a Field Application Specialist in Spain to:

Provide 1st and 2nd level application support for our molecular and gene testing product portfolio (PCR, Sanger sequencing, NGS…) and for device installation
Support our affiliates and distributors in all application-related tasks, including installation, demonstration, on-site validation, training and troubleshooting
Ensure that product updates, complaint handling and post marketing surveillance are dealt with efficiently and effectively
Develop and conduct product and application training
Contribute to customer relationship management, understanding customer needs, setting appropriate product and performance expectations, and gathering market intelligence regarding competitive information and new sales opportunities
Feedback information to Product Marketing, Scientific, Technical, R&D, QM and other teams across the organisation as appropriate to help in the accurate marketing / further development of our products
Take responsibility for the application-related collaborations
Support organisation and take part in user group meetings, workshops, and exhibitions

Qualifications

Degree in Chemistry, Biochemistry, Molecular Biology, Genetics or Medicine or vocational training with specialisation in aforementioned subjects
A minimum of 3 years hands-on experience in the areas of Sequencing, ideally in a clinical laboratory setting or as a trainer or field application specialist would be ideal
Understanding of data analysis, software applications and/or bioinformatics tools and programs
Ability to translate complex clinical, medical, and diagnostic issues into comprehensive language and illustrations
Effective communication and teaching skills, especially in the context of online training
Clear vision of and commitment to providing exceptional customer service
Pragmatic, problem-solving and deadline-oriented approach
Collaborative, analytical, structured and thorough work style
Willingness to travel (up to 80%)
Excellent English and Spanish language skills; knowledge of other European languages advantageous (French...)

Additional Information

About the Company

Advanced Biological Laboratories

Medical technology and diagnostics software provider

ABL develops software, assays, and IT solutions for infectious disease diagnostics. Its products, such as DeepChek®, ViroScore®, and UltraGene®, support drug-resistance analysis, genotyping, and DNA/RNA quantification, compatible with Sanger sequencing and high-throughput NGS. The company sells end-to-end solutions to academic labs, reference laboratories, and researchers, combining molecular detection, sequencing, data analysis, and CRO/assay manufacturing services through acquisitions to generate recurring revenue. By integrating software, wet-lab assays, and EMR assets, ABL aims to streamline infectious disease testing and data-driven clinical decisions.

Company size: Not listed
Company stage: IPO
Headquarters: Luxembourg, Luxembourg
Founded: 2000

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