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Baystate Health

Operates regional hospitals and health services

Nurse Manager - Postpartum and Lactation Services/Parent Education

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$131k - $178k

About the Job

Requirements

  • Successfully passed the Board of Registration in Nursing Examination and hold a license in the Commonwealth of Massachusetts.
  • Current American Heart Association Health Care Provider BLS certification is required.
  • A bachelor's degree in Nursing is required.

Responsibilities

  • Lead clinical operations for Women’s Evaluation/Treatment, Postpartum, Lactation, and Parent Education Services.
  • Oversee daily nursing operations, staff performance and development, patient care, quality and safety initiatives, and regulatory compliance.
  • Promote a collaborative, patient- and family-centered environment while supporting excellent maternal, newborn, and family outcomes.
  • Develop and maintain staffing plans, schedules, and assignments to meet patient care needs and operational demands.
  • Conduct staff performance management, including coaching, feedback, competency validation, and corrective action when appropriate.
  • Manage departmental budgets, supplies, equipment, and other resources to support efficient operations.
  • Establish and monitor department goals, workflows, and performance metrics, addressing barriers and opportunities for improvement.
  • Coordinate orientation, onboarding, education, and ongoing competency development for team members.
  • Partner with Human Resources, nursing leadership, medical staff, and other departments to resolve operational and employee-related issues.
  • Lead process improvement and change initiatives, ensuring effective implementation and sustained results.
  • Respond to patient, family, and staff concerns, promoting timely resolution and service recovery when needed.

Desired Qualifications

  • A minimum of five years of nursing experience in a related setting is preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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