Senior Manager - Serialization Data Operations

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Principle Objective of Position

Manage serialization data operational challenges affecting BMS sites, CMOs, 3PLs and BMS customers.  Lead effort to analyze and mitigate serialization data challenges by market.  Lead efforts to analyze and implement the new regulatory data reporting requirements for new or existing serialized markets. Support management initiatives to develop a digitization strategy to enable faster and effective decision-making.   SME in serialization data management, resolution of data exceptions, support data work stream for various serialization implementations, as well as provide ongoing continuous improvement support to sustain the serialization regulatory requirements globally.  Support data work stream during various business development activities, such as divestures, acquisitions, new product launch & product life cycles to support business units.    

Major Duties and Responsibilities

-Support and maintain Serialization Operations data workstream.

- Assure overall Serialization Operations data objectives are achieved (e.g. right-first time).   

- Build and maintain strong relationships with stakeholders across functional areas (e.g. Logistics, O2C, Master Data and Packaging for internal / external, Quality, IT). 

- Ensure full consideration of Serialization related data requirements across functional areas. 

- Responsible for maintaining technical solutions to ensure timely compliance with all market serialization regulatory requirements.

- Champion data work stream collaboration with partners for existing and new product introduction.

- Perform analysis and recommend mitigation strategies to teams in support of partnerships; collaborate to ensure sound decisions; ensure projects remain on track and CAPAs are closed on time.

- Support commercial change management process for serialization.  Project or market dependency may be the impact assessor. 

- Perform serialization data operation assessments stemming from CAPA.

- Manage daily data operational issues for commercial serialized products. 

- Develop serialization operational capabilities to ensure efficiencies, robustness and sustainability. 

- Reports dashboard metrics serialization data by lot, site, and markets.  - Manages technical assessment arising from Quality alert event.

- Monitor the sustainability of the technical processes already implemented.

- Remediate process to assure proper and accurate process flow of serialized data based on physical product flow. 

- Propose process improvements and support implementation / execution to mitigate gaps and approve overall process robustness.

- Assures standard process for the implementation of serialization data capabilities and recommends process improvements at sites, CMOs,3PLs and customers ensuring timely delivery, efficiency, robustness and sustainability.

Required Knowledge / Skills / Qualifications

Education

BA or BS degree in Business, supply chain management or equivalent

Experience / Knowledge

• 6-10 years total business experience, pharmaceutical manufacturing, serialization, supply chain logistics, Order to Cash experience with at least 3 yrs in data or data operation related areas. Good experience in GxP processes and systems.

• Solid understanding of key relationships, dependencies, and interfaces among business units, IT, and external partners.

• Experience in SAP or similar ERP systems and serialization systems like SAP ATTP, Trace Link etc.

• Good interpersonal, verbal and written communication skills.

• Excellent analytical and problem-solving skills to resolve data exceptions in timely manner.

• Ability to work in a fast-paced environment, organized and able to prioritize tasks to meet multiple deadlines.

#LI-Hybrid

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Princeton - NJ - US: $138,570 - $167,911 


The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings athttps://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected]with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1604356 : Senior Manager, Serialization Data Operations