Account Executive - Architecture

<h1><span style="color:#000000"><b>Why You'll Love Cisco</b></span></h1><br /><p><span style="color:#000000">We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real-world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.</span></p><br /><h1><span style="color:#000000"><b>Who You'll Work With</b></span></h1><br /><p><span style="color:#000000">Direct alignment with the Account Teams as well as many Business Unit resources and partners. You will be embracing unprecedented innovation and tremendous opportunity for growth. You will succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our customers are versatile, agile and adopt technology fast to compete passionately and grow their business. The collaboration team provides you with unlimited opportunities to succeed at Cisco. Our culture will support and empower you.</span></p><br /><h1><span style="color:#000000"><b>What You'll Do</b></span></h1><p><span style="color:#000000"><b><br /></b></span></p><p><span style="color:#000000">As a <b>Contact Center Cloud Sales Specialist</b>, you'll play a vital role in the success of the Cisco Field Sales and Collaboration Technology Group by helping our customers deliver better business outcomes and great customer experience. The primary responsibilities will include (but are not limited to):</span></p><br /><ul><li style="color:!important"><span style="color:#000000">Establish your sales strategy and exceed the regional sales goal.</span></li><li style="color:!important"><span style="color:#000000">Work with your extended team and Cisco partners to establish selling strategy to beat the competition through better targeting, positioning, and thought leadership for Cisco's Contact Centre portfolio.</span></li><li style="color:!important"><span style="color:#000000">Establish and maintain customer relationships with Line of Business managers, Executives, HR, Marketing, IT, Sales and Procurement.</span></li><li style="color:!important"><span style="color:#000000">Own and forecast the opportunities for selling the full suite of our CCaaS solution including CPaaS, WFO/WFM, Analytics and AI.</span></li><li style="color:!important"><span style="color:#000000">Provide subject matter expertise in support of account teams particularly around positioning, pricing and overcoming objections.</span></li><li style="color:!important"><span style="color:#000000">Educate and support Cisco Account Managers and Partners on opportunity qualification and positioning of the solution.</span></li><li style="color:!important"><span style="color:#000000">Provide leadership to the Account Managers for account planning and execution to assist with deal closure</span></li><li style="color:!important"><span style="color:#000000">Partner closely with Engineers/Architects to align the technology architecture to the customer's desired business outcome and ensure customer success by aligning resources to assist the customer in realizing the full value of their technology investment.</span></li><li style="color:!important"><span style="color:#000000">Share detailed execution plans and progress with field leadership and account teams.</span></li><li style="color:!important"><span style="color:#000000">Improve Cisco's solution portfolio over time. As you meet with customers you will suggest improvements that ensure our customers continue to love what you sell.</span></li></ul><br /><br /><h1><span style="color:#000000"><b>Who You Are</b></span></h1><br /><p><span style="color:#000000"> You are an individual who is passionate about amazing customer experiences! This role will be instrumental in driving our strategic vision for Cisco Contact Center portfolio. You will be responsible for revenue growth with new and existing customers. Successful people in this role can articulate a compelling value proposition, provide sales support and serve as a subject matter expert Cisco contact center platforms. We look for individuals who have a proven track record of overachieving and who like to WIN!</span></p><br /><ul><li style="color:!important"><span style="color:#000000">3+ years experience selling CCaaS as your main product line.</span></li><li style="color:!important"><span style="color:#000000">Proven experience understanding customer needs and being able to articulate solutions</span></li><li style="color:!important"><span style="color:#000000">In depth knowledge of the competitive landscape</span></li><li style="color:!important"><span style="color:#000000">Proven track record of growing your territory through increasing your pipeline with current customers and net new logos</span></li><li style="color:!important"><span style="color:#000000">Experience of selling complex software solutions into multiple vertical markets</span></li><li style="color:!important"><span style="color:#000000">Experience of selling either customer experience solutions, CCaaS, CPaaS, CRM, digital transformation or similar technology stack</span></li><li style="color:!important"><span style="color:#000000">Cloud or SaaS based software sales preferred</span></li><li style="color:!important"><span style="color:#000000">Experience of being part of numerous complex and consultative sales engagements</span></li><li style="color:!important"><span style="color:#000000">Experience of working alongside or through partner organizations. Ability to influence indirectly through this partner community as well as directly with the customer and prospect base</span></li><li style="color:!important"><span style="color:#000000">A team player and a leader of virtual teams, able to orchestrate and win complex sales cycles</span></li></ul><p></p><h1>Why Cisco? </h1><p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><p>We are Cisco, and our power starts with you. </p><p></p>